Abena Ntim Asamoah
Columbia,USA
Summary
Dedicated Pharmacist offering six years of experience ensuring accurate review, processing, and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy, and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators. Strong expertise includes quality services and conducting studies on drug interactions, optimizing therapeutic outcomes, and developing strategies to improve healthcare in clinical settings. Eager to contribute to research initiatives focused on advancing medicinal chemistry and general pharmaceutical sciences, leveraging the clinical experience and background in pharmaceutical research gathered. Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
7
7
years of professional experience
Work History
Unit Head (Trust Premium Center and Trust Dome Clinic) Pharmacist in Charge of Ward
The Trust Hospital
01.2018 - Current
- Conducted drug pattern studies and contributed to clinical meetings with medical staff
- Created a standardized medication chart for intravenous reconstitution, improving patient safety
- Led monthly review meetings on common medical conditions and medication protocols with nursing staff
- Collected data on all Adverse Drug Reactions (ADRs), which was sent to FDA in Ghana for further analysis.
- Managed a team of pharmacy technicians, providing guidance and training to ensure adherence to best practices and regulatory compliance.
- Spearheaded quality improvement initiatives that enhanced patient care services offered through the pharmacy setting.
- Monitored controlled substances inventory and records, ensuring compliance with state regulations and preventing diversion or misuse.
- Handled all pharmacy refill calls to clients for pickups and deliveries
- Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions: Managed approximately 25 outgoing/incoming calls and daily emails from customers.
- Maintained accurate inventory records, ensuring the pharmacy had an adequate supply of medications to meet patients'' needs.
- Designed and implemented continuing education programs for staff members, keeping them up-to-date on industry trends, new medications, and best practices in pharmaceutical care.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
Pharmacy Consultant/Sales Associate(Part-time)
Acts Pharmacy
01.2021 - Current
- In-charge of five sales representatives for wholesale products
- Developed business strategies to increase revenue by 5%-10% annually using data and collaboration
- Training for all staff
- Organize continuous pharmacy education in collaboration with sales representatives to keep pharmacy staff at the cutting edge.
- Championed initiatives aimed at increasing patient adherence to prescribed medications through tailored counseling strategies.
- Enhanced patient outcomes by providing medication-related consultation services to healthcare providers and interdisciplinary teams.
- Developed customized clinical tools that streamlined the delivery of pharmaceutical care services across various settings.
- Reduced medication errors and improved patient safety through thorough medication therapy reviews and recommendations.
Pharmacy Consultant(Part-time)
AA Danharis Pharmacy
04.2020 - Current
- Developed training programs for all staff
- Developed policies for the structure of the company and staffing
- Organized outreaches and other business strategies to increase revenue
- Conducted rigorous evaluations of new drugs entering the market while considering their potential impact on existing formularies.
- Developed comprehensive drug policies, ensuring safe and effective use of medications within healthcare organizations.
- Conducted regular education sessions for approximately 10 staff on current pharmacotherapy practices, improving clinical decision-making skills.
- Championed patient-focused initiatives that promoted awareness about medication safety, adherence, and proper drug disposal practices.
- Leveraged data analytics to identify opportunities for cost savings, formulary optimization, and improved utilization management processes.
Locum Pharmacist
East Cantonments Pharmacy Limited
11.2018 - 03.2019
- Delivered pharmaceutical care, including inventory management and patient education.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
Locum Pharmacist
Ernest Chemist Ltd
10.2018 - 01.2019
- Provided pharmacy services, including patient counseling and medication management.
- Educated patients about possible drug interactions and gave special administration instructions.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Education
Post Graduate Certificate in Health Administration and Management - Healthcare Administration And Management
GIMPA University
Accra,Ghana02.2020
Doctor of Pharmacy - Pharmacy
Kwame Nkrumah University of Science And Technology (KNUST)
Kumasi, Ghana06.2018
Skills
- Expert in Quality Improvement in Healthcare Administration and Management
- Good in MS Office, Outlook and Photoshop
- Strong understanding of drug interactions and optimization of therapeutic outcomes
- Experience with EMR
- Experience in statistical software and data analysis such as SPSS and Excel
- Laboratory procedures related to pharmaceutical sciences
- Effective communication, critical thinking, and teamwork
- Medication Reconciliation
- Staff Training and Development
- Prescription Auditing
- Sterile Compounding Techniques
- Adverse Drug Reaction Reporting
- Pharmaceutical care planning
- Patient Counseling
- Problem-solving abilities
Research
- Conducted a quantitative analysis of Diclofenac/Paracetamol drug combinations in the Ghanaian market
- Conducted a microbial analysis study on water quality in Kumasi Metropolis (2015), contributing to the understanding of food safety risks in local water sources.
References
Available upon request
Leadership Experience
- Quality Focal Point Person for the pharmacy department (Trust Hospital,2023-Present)
- Preceptor for pharmacy interns at the Trust Hospital (September 2018-Present)
- Secretary, Patient Safety Committee (Trust Hospital, May 2024-Present)
- Best Staff of the Month, The Trust Hospital (Dec 2018)
- Team Lead, Human Rights Council, LIIMUN Summit (2018)
- Coordinator, Visionary Leadership Conference (July 2018)
- First Female President, ICGC-KNUST Campus Ministry (2016-2018)
Training
- Lekma Hospital, Teshie, Ghana, Laboratory Intern, Summer 2014, Gained practical experience in laboratory procedures, including sample collection, analysis, and reporting, with a focus on maintaining high standards of accuracy and safety.
- Food and Drugs Authority (FDA), Ghana, Food Hygiene Permit Training, March 2022, Completed an in-depth training on food safety, storage, and preservation practices, including procedures for conducting blood tests related to food safety assessments.
- Customer Service Training, June 2022
- Risk Analysis Training, April,2024
- Quality Service training by SafeCare, May 2024
Timeline
Pharmacy Consultant/Sales Associate(Part-time)
Acts Pharmacy
01.2021 - Current
Pharmacy Consultant(Part-time)
AA Danharis Pharmacy
04.2020 - Current
Locum Pharmacist
East Cantonments Pharmacy Limited
11.2018 - 03.2019
Locum Pharmacist
Ernest Chemist Ltd
10.2018 - 01.2019
Unit Head (Trust Premium Center and Trust Dome Clinic) Pharmacist in Charge of Ward
The Trust Hospital
01.2018 - Current
Post Graduate Certificate in Health Administration and Management - Healthcare Administration And Management
GIMPA University
Doctor of Pharmacy - Pharmacy
Kwame Nkrumah University of Science And Technology (KNUST)
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