Abena Owusu
Summary
Dynamic and detail-oriented professional with a strong background in customer service from my role at Marriott. Proven ability to create welcoming environments and manage appointments efficiently. Skilled in cash handling and attentive listening, I consistently deliver exceptional first impressions and foster positive guest experiences.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Insurance Community Center
03.2023 - 05.2024
Housekeeper
Marriott
01.2022 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Hospitality
Timeline
Front Desk Receptionist
Insurance Community Center
03.2023 - 05.2024
Housekeeper
Marriott
01.2022 - 12.2022
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