"Enthusiastic and results-oriented individual seeking a sales position. Eager to leverage strong communication and interpersonal skills to contribute to a successful sales team. Committed to learning and exceeding expectations."
Overview
7
7
years of professional experience
3
3
Languages
Work History
Security Staff
Royal Caribbean International
06.2024 - Current
Developed customized security plans for special events, addressing unique risks and challenges associated with each situation.
Participated in regular drills and exercises to maintain preparedness for various types of emergencies or threats that may arise on site or off-site locations.
Managed access control systems effectively, reducing unauthorized entry incidents significantly over time.
Conducted thorough investigations following security breaches, leading to prompt resolutions and prevention of future occurrences.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Resolved customer complaints with empathy.
Airport Operations and Customer Services
Interglobe Aviation Limited (INDIGO AIRLINES)
09.2018 - 05.2024
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Demonstrated respect, friendliness and willingness to help wherever needed.
Education
AHTM - Aviation, Hotel And Travel Management
FrankFinn Institute of Air- Hostess Training
Ludhiana, Punjab
06.2017 - 5 2018
Bachelor of Commerce - undefined
R.s.d College
Ferozepur, Punjab
06.2014 - 5 2017
12th Standard - Commerce
DAV Sen. Sec. School
Guruharsahai, Ferozepur Distt.
04.2013 - 3 2014
10th Standard - undefined
Doon Public School
04.2011 - 3 2012
Skills
Ability to cope with different situations
Ability to work well within a team
Ability to work independently
Strong analytical skills
Problem-solving skills
Proactive in identifying issues
Proactive in responding to challenges
Ability to resolve problems
Ability to learn quickly
Ability to adapt to changing demands
Acceptance to rotational shifts
Positive attitude towards work
Calm under pressure
Experience in implementation of aviation security measures
Experience in oversight of aviation security measures
Interests
Dancing
Swimming
Travelling
Drawing
Personal Information
Name: Neha Arora
Father's Name: LAKHVINDER ARORA
Date of Birth: 11/27/95
Gender: FEMALE
Nationality: INDIAN
Languages: English, Hindi and Punjabi
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.