Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Disclaimer
Timeline
Generic
NEHA ARORA

NEHA ARORA

Shore Excursions Staff
Ferozepur

Summary

"Enthusiastic and results-oriented individual seeking a sales position. Eager to leverage strong communication and interpersonal skills to contribute to a successful sales team. Committed to learning and exceeding expectations."

Overview

7
7
years of professional experience
3
3
Languages

Work History

Security Staff

Royal Caribbean International
06.2024 - Current
  • Developed customized security plans for special events, addressing unique risks and challenges associated with each situation.
  • Participated in regular drills and exercises to maintain preparedness for various types of emergencies or threats that may arise on site or off-site locations.
  • Managed access control systems effectively, reducing unauthorized entry incidents significantly over time.
  • Conducted thorough investigations following security breaches, leading to prompt resolutions and prevention of future occurrences.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy.

Airport Operations and Customer Services

Interglobe Aviation Limited (INDIGO AIRLINES)
09.2018 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

AHTM - Aviation, Hotel And Travel Management

FrankFinn Institute of Air- Hostess Training
Ludhiana, Punjab
06.2017 - 5 2018

Bachelor of Commerce - undefined

R.s.d College
Ferozepur, Punjab
06.2014 - 5 2017

12th Standard - Commerce

DAV Sen. Sec. School
Guruharsahai, Ferozepur Distt.
04.2013 - 3 2014

10th Standard - undefined

Doon Public School
04.2011 - 3 2012

Skills

  • Ability to cope with different situations
  • Ability to work well within a team
  • Ability to work independently
  • Strong analytical skills
  • Problem-solving skills
  • Proactive in identifying issues
  • Proactive in responding to challenges
  • Ability to resolve problems
  • Ability to learn quickly
  • Ability to adapt to changing demands
  • Acceptance to rotational shifts
  • Positive attitude towards work
  • Calm under pressure
  • Experience in implementation of aviation security measures
  • Experience in oversight of aviation security measures

Interests

Dancing
Swimming
Travelling
Drawing

Personal Information

  • Name: Neha Arora
  • Father's Name: LAKHVINDER ARORA
  • Date of Birth: 11/27/95
  • Gender: FEMALE
  • Nationality: INDIAN
  • Languages: English, Hindi and Punjabi

  

Disclaimer

I do hereby declare that the above information is true to the best of my knowledge.

Timeline

Security Staff

Royal Caribbean International
06.2024 - Current

Airport Operations and Customer Services

Interglobe Aviation Limited (INDIGO AIRLINES)
09.2018 - 05.2024

AHTM - Aviation, Hotel And Travel Management

FrankFinn Institute of Air- Hostess Training
06.2017 - 5 2018

Bachelor of Commerce - undefined

R.s.d College
06.2014 - 5 2017

12th Standard - Commerce

DAV Sen. Sec. School
04.2013 - 3 2014

10th Standard - undefined

Doon Public School
04.2011 - 3 2012
NEHA ARORAShore Excursions Staff
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