ABHINAV BHASIN
Holbrook,NY
Summary
Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.
Overview
18
18
years of professional experience
Work History
Multiple Store Owner
T MOBILE Authorised Retailer
Medford , Shirley, Ronkonkoma , NY
03.2006 - 12.2023
- Developed store policies and procedures to ensure customer satisfaction.
- Organized and scheduled staff to maximize efficiency in the store.
- Managed inventory levels, restocking shelves as needed.
- Maintained records of sales, profits and losses within the store.
- Analyzed financial data to identify trends that could improve operational performance.
- Implemented marketing campaigns to increase brand visibility and attract new customers.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Tracked employee performance and provided feedback regularly to ensure quality standards were met.
- Cultivated relationships with customers to promote repeat business.
- Monitored competitor activities to stay informed of industry changes.
- Provided training for employees on product knowledge and customer service techniques.
- Oversaw the maintenance of all equipment used in the store's operations.
- Identified areas of improvement for increased productivity or cost savings initiatives.
- Welcomed customers and offered assistance with browsing and purchasing needs.
- Directed and managed employees to consistently meet performance targets.
- Developed team leaders and managers from within to offer employees career development opportunities.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Hired and trained new department managers to increase team oversight and productivity.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Formed and sustained strategic relationships with clients.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Developed and implemented successful sales strategies to meet business goals.
- Delegated work to staff, setting priorities and goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Business Administration - Accounting And Finance
SUNY Old Westbury
Old Westbury, NY12-2007
Skills
- Operations Management
- Regulatory Compliance
- Labor Relations
- Social media control
- Business Management
- Business Planning
- Customer Relations
- Business marketing
- Profit and loss analysis
- Sales management
- Contract negotiation expertise
- Cost Reduction
- Hiring and staffing
- Staff Management
- Business Administration
- Human Resources
- Business Development
- Budget Development
- Business launch
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Multiple Store Owner
T MOBILE Authorised Retailer
03.2006 - 12.2023
Bachelor of Business Administration - Accounting And Finance
SUNY Old Westbury