Abhinav Rajguru

• Managing end to end recruitment process.
• Partner with hiring managers and executive team to coordinate all aspects of recruiting process. Schedule phone, technical, onsite, and presentation interviews for all offices (UAE, Qatar, Bahrain, KSA, Turkey).
• Working with rest of the People Operations team on logistics of recruiting process, including travel arrangements, collecting feedback, prepping interviewers, and tracking candidate's progression.
• Analyze candidate pipeline, status, and noticeable trends and provide regular updates to internal stakeholders and management team.
• Adhere to policies, guidelines and procedures pertaining to protection of information assets Onboarding and Offboarding.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Establish recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.

• Build applicant sources by researching and contacting relevant companies, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits.

• Attract applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.

• Determine applicant qualifications by interviewing applicants; analyzing responses; comparing qualifications to job requirements.

• Evaluate applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.

• Manage new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions.

• Key recruiting skills such as Phone Skills, Recruiting, Interviewing Skills, People Skills, Results Driven, Professionalism, Organization, Judgment

• Providing Executive Search services to a diverse range of clients across the construction, Automobile, Banking and pharmaceuticals industry.

• These individuals are in ‘high demand' and are therefore much sought after by the client company.

• Basically these individuals are from the client's competitor firms, in effect, poaching the ‘top talent' away from their competitors and placing this talent within their own organization.

• Responsible for Market Intelligence Mapping.

• Researching & name gathering for appropriate candidate.

• Ensuring compliance with Data Privacy and Protection Guidelines.

• Corresponding with ABI (American Background Information) as a Team Coach.

• Assisting the Team Leader in achieving team targets and working for the betterment of the process.

• Constantly motivating the team members and driving a positive vibe amongst them.

• Maintaining daily and weekly reports to analyse the performance of individuals and the team.

• To identify the loop holes and fix them with appropriate measures.

• Setting the right examples by leading right from the front.

• Worked for Simplexity, a Telecom Service Company, in the U.S.A. assisting customers in buying the best cell phones and plans which met their requirements.

• Played an essential role in the success of the team's achievements.

• Training new hires for the process and assessing their product knowledge.

• Monitoring calls of the new members on the floor and provided required feedback from Quality aspect and also assisted them in improving their efficiency.

• Improving the outliers.

• Always taking initiative to keep others lively in tough situations.

• Giving the best when the team requires the most.

• Worked with Zenta Pvt. Ltd. corresponding with JP-Morgan Chase Collection process as a Customer Service/ Collection Account Specialist.

• Following up with existing account holders who were late on their Credit Card payments.

• Providing them with convenient payment plans in order to improve their credit scores.

• To keep the motive of collecting the payments by keeping customer service in mind.

• Was moved to critical accounts department after the first 3months due to excellence in performance.

• Was involved in a U.S Outbound sales process, handling Outbound calls for DishTV and DirecTV satellite service.

• Providing detailed information about the product and to build a good rapport with the customer over the phone.

• Making the customer feel comfortable to make a payment over the phone to place an order.

• That also included collecting personal data such as Credit card Numbers and Social Security Number over the phone.

• Informing the customer why our company is better than the other competitors in the market.

• Handled a team of 12 sales representatives which included coaching them and also help them to improve their skills in tackling customers especially while collecting critical information from the customers.