Driven System Development Engineer with a proven track record at AWS, enhancing automation, and cutting operational time by 50%. Excels in technical support, problem-solving, mentoring engineers, and integration of new solutions.
Overview
5
5
years of professional experience
Work History
System Development Engineer & Systems Engineer
AWS
Herndon, VA
01.2021 - Current
Improved code deployment efficiency by implementing processes with CI/CD pipelines.
Automated manual and routine tasks through scripting and Programming languages such as Python, Java, Ruby, and bash which saved about 600 hours per year.
Launched AWS Cloudformation (similar to terraform) service in more than 12 new regions around the world.
Developed detailed technical documentation to support product launches, facilitating smooth transitions from development to production stages.
Collaborated with service teams to ensure seamless integration of new features.
Mentored junior engineers through guidance on best practices, fostering positive work environment that encouraged professional growth. One of these engineers went on to creating automation solution for our team.
Expanded internal services to our air-gapped (isolated from external networks) regions.
Worked with various AWS services such as Lambda, CloudWatch, API Gateway, EC2, ECS, S3, and Dynamo DB when deep troubleshooting various internal issues such as networking, and missing features while building new region from scratch.
IT Support Specialist
Paul Davis Restoration
Ashburn, VA
10.2019 - 03.2020
Created help desk tickets, troubleshot and resolved desktop issues.
Delivered onsite technical support for 50 employees.
Used ticketing systems to manage and process support actions and requests.
Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Automated various tasks of onboarding process (setting up their laptop) for new employees using PowerShell scripting