Abhishek Brahmbhatt
Jersey City,NJ
Summary
Experienced insurance advisor trained to handle critical issues in time-sensitive environments. Proven track record of building and maintaining strong customer relationships. Committed to providing exceptional service. Highly organized, energetic, and versatile with a focus on continuous improvement. Consistently meets sales targets and excels in all aspects of the job.
Overview
6
6
years of professional experience
Work History
Insurance Advisor (Home & Auto)
TD Bank
11.2021 - Current
- Ensures quality and productivity objectives are met
- Processes call backs, submissions and mail in a timely manner
- Accountable for providing a high level of service to our clients
- Flexible to perform various assigned tasks
- Promotes company features and benefits as part of ongoing portfolio reviews
- Cross sells a variety of products at every opportunity
- Promotes client loyalty through attention to detail and relationship-building
- Remains current on all company philosophies and procedures
- Accepts risks within established guidelines.
Supervisor
S&P Data
07.2020 - 10.2021
- Provided leadership insight and mentoring to newly hired employees to supply knowledge
- Identified and corrected performance and personnel issues lo reduce impact to business operations
- Complied with company policies, objectives, communication and sales goals
- Coached team members on metrics and consumer experience behavior identification to improve satisfaction ratings
- Trained new employee on processes to promote productivity team-wide
- Handled escalated customer service concerns to preserve revenue streams from key customers and overlooked customer retention process
- Encouraged, empowered and motivated team to accomplish objectives.
TSR-Telecommunication Sales Representative
S&P Data
10.2018 - 07.2020
- Worked successfully with diverse group of Coworker to accomplish sales goals and address issues related to our products and services
- Prioritized and organized tasks to efficiently accomplish service goals
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Provided excellent service and attention to customers through phone conversations
- Exceeded customer satisfaction by finding creative solutions to problems
- Navigates computerized system and data entry.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Biotechnology Health -
Mohawk College of Applied Art And Technology
04.2020
Bachelor of Science - Dairy Science And Food Technology
Sardarkrushinagar Dantiwada Agriculture University
06.2017
Skills
- MS Office
- Salesforce
- Data management
- Data entry
- Customer Service
- Sales Software Proficiency
- Objection management
- Team Leadership
- Computer skills
- Communication
- Multi-tasking
- Time management
- Customer retention
Accomplishments
Obtained OTL (other than life) license in 12/2021
Timeline
Insurance Advisor (Home & Auto)
TD Bank
11.2021 - Current
Supervisor
S&P Data
07.2020 - 10.2021
TSR-Telecommunication Sales Representative
S&P Data
10.2018 - 07.2020
Biotechnology Health -
Mohawk College of Applied Art And Technology
Bachelor of Science - Dairy Science And Food Technology
Sardarkrushinagar Dantiwada Agriculture University