Abhishek Fnu
Queens Village,NY
Summary
Dynamic Relationship Banker with HDFC Bank, recognized for exceptional customer service and relationship management. Expert in cross-selling financial products and achieving high customer satisfaction ratings. Proficient in cash handling and financial advising, consistently delivering personalized solutions that strengthen client loyalty and drive business development.
Overview
2
2
years of professional experience
Work History
Relationship Banker
HDFC Bank
04.2018 - 03.2020
- Assisted clients with account inquiries and transaction processing.
- Supported team in identifying customer needs and recommending appropriate financial products.
- Collaborated with colleagues to ensure compliance with banking regulations and policies.
- Provided exceptional customer service, addressing concerns and resolving issues efficiently.
- Learned to utilize banking software for account management and reporting functions.
- Maintained accurate records of customer interactions and transactions for future reference.
- Adapted quickly to changing policies and procedures within the banking environment.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
Education
Associate of Science -
North Seattle College
9600 College Way N , Seattle08.2025
Bachelor of Arts -
Kurushetra University
Kurushetra Haryana India 07.2018
Skills
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
- Financial services
- Money handling
- Teller support
- Cross-selling products
- Financial planning
- Financial advising
- Loans
- Business development
- Community relations
- Recordkeeping requirements
- Cash flow management
- Loan origination
- Employee motivation
- Loss prevention
- Project management
Languages
English
Full Professional
Timeline
Relationship Banker
HDFC Bank
04.2018 - 03.2020
Associate of Science -
North Seattle College
Bachelor of Arts -
Kurushetra University
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