CCNA and CompTIA A+ certified professional with hands-on experience in network configuration and electronic systems. Actively seeking opportunities in network administration and IT support, leveraging strong technical skills and a commitment to delivering efficient, reliable solutions. Adept at working on Department of Defense projects in ITAR-compliant environments, with a solid foundation in networking and hardware management.
Network Configuration & Troubleshooting: Gained hands-on experience in configuring and troubleshooting Cisco routers and switches. Worked with various routing protocols including RIP, OSPF, and EIGRP to ensure network efficiency and reliability.
Service Desk Operations: Familiar with managing service desk operations, including ticketing, issue triaging, and escalation.
Active Directory Management: Performed administrative tasks within Active Directory, including managing user accounts, groups, and permissions.