Abhishek Ram
Executive - Product and Digital transformation
Seattle,WA
Summary
Dynamic leader with 25+ years of global experience (B2B and B2C) in program, product, technology, and people management. Proven track record delivering over $ 500M in annual recurring revenue, driving digital innovation, and leading large-scale, cross-functional teams. Expert in SaaS, Cloud, AI/ML, and enterprise transformation. Adept at building high-performance cultures, executing complex programs, and aligning technology with business outcomes. Trusted advisor to C-level executives, focusing on operational excellence, customer satisfaction, and continuous improvement.
Overview
26
26
years of professional experience
Work History
Head of Product, Engineering, and Delivery
Flex AI
11.2024 - Current
- Overseeing the Compute AI product, UX, engineering program, and GTM portfolio to scale ML training, fine-tuning, and Inference by 20% through CSP and OEMs, and onboarded 10 customers.
VP, AI Product, Strategy, and Global Expansion
Cognite
08.2023 - 08.2024
- Operationalized India Center of Excellence, hired and led a 25-member AI product and engineering program team. Increased customer engagement by 30% and reduced churn by 20% for the Cognite Data Fusion (CDF) platform; generated $30M ARR via strategic partnerships with AWS, Azure, and GCP.
- Oversaw global program delivery, collaborating with sales, marketing, and technical teams, led by the senior PMO team of 10 leaders. Led customer success for Oil and Gas and Energy customers.
Head of AWS Products and Services
Amazon Web Services / Amazon eCommerce
08.2015 - 07.2023
- Led global teams of over 20 TPMs, PMs, UX designers, engineers, ML specialists, and data scientists for SAP on AWS, achieving $300M in ARR and 20% year-over-year revenue growth. Envisioned and launched two new AWS migration and modernization services, AWS Launch Wizard (SAP, SQL, Active Directory) and AWS Backint Agent (backup/recovery) for SAP S4 HANA and NetWeaver applications on AWS.
- Managed product roadmaps, prioritization, and partner integration programs for AWS AI/ML services (Textract, Athena, Redshift, EMR, and SageMaker), improving partnership growth by 25% and reducing operational costs by 15%.
- Directed partner integration of 15+ global enterprise partners and 100+ customers, resulting in $30M ARR and 20 K+ MAUs, and accelerating $30M ARR through strategic GTM and innovative product development.
- Spearheaded global Centers of Excellence for cloud migration, modernization, security, and compliance.
- Owned extensive market research, risk assessments, mitigation plans, resources, and budget.
- Led cross-functional programs for eCommerce and supply chain tech, launching 14 products and optimizing logistics and customer journey, resulting in a 20% increase in web traffic and a 10% uplift in online sales.
- Led industry vertical solutions for Healthcare, Fintech, and Retail customers like EPIC, Gilead, Philips, and others. Examples: Built Healthcare ML solution for COVID analytics, clinical Patient and Doctor services, and EHR, resulting in a 30% increase in proactive and data-driven decision-making services.
- Architected and led Amazon.com's eCommerce platform and managed multiple product development projects, elevating digital user experience, driving a 20% increase in customer retention, and a 15% rise in revenue.
Head of IT and Business Leader
Olam International Inc.
08.2013 - 08.2015
- Conceptualized and led the application and program management office (PMO), overseeing 128 leaders across IT, product management, sales, marketing, and administration.
- Implemented CRM, SAP ECC, BI/BW, SAP SuccessFactors, and Ariba with a team of 40 program managers, ABAP developers, and solution architects, enhancing operational efficiency by 25%.
Delivery: Executive / Partner
IBM
05.2010 - 08.2013
- Directed $20M P&L for SAP-ERP delivery and account management in NA/EMEA, leading a 100+ team.
Product Manager / SAP Architect
Intel Technology
02.2005 - 07.2010
- Led re-platforming and business process engineering of Intel's enterprise application from SAP R3 system to ECC 6.0 across five countries and six business verticals. Built and led a team of 20 SAP techno-functional leaders.
Founder
Focus Infotech (Startup)
06.1999 - 01.2005
- Built and deployed retail software solutions for ten stores in India.
Education
Engineering Degree - undefined
Bangalore University
Skills
- AWS (EC2, IAM, SageMaker, Glue, Redshift, EMR, S3)
- Python
- Java
- Ruby
- NLP
- Knowledge Graph
- LLMs
- ML Modeling
- Tableau
- Power BI
- QuickSight
- Balsamiq
- Figma
- Jira
- Asana
- Confluence
- API
- EDI
- Data Lakes
- SAP
- Salesforce
- HubSpot
Websites
Product And Program Management Highlights
- Directed end-to-end program management for global product launches, migrations, GTM, technical integrations, delivery, and customer success, including onboarding and support.
- Owned OKRs and KPIs for large-scale initiatives, including TCO, NPI, ARR, and MAU metrics.
- Led risk assessments, mitigation strategies, resource planning, and budgeting for multi-million-dollar portfolios and led continuous improvement and change management across diverse, cross-functional teams.
- Envisioned and built the SAP on the AWS team and two services- AWS Launch Wizard and Backup service.
- 14 products, services, and a data management platform for Amazon's supply chain and retail business units.
- Pioneer of AWS AI ML services integration with Partner solutions such as SageMaker Autopilot, Textract.
- Developed an AI strategy and launched Atlas AI, an agent-based AI at Cognite.
Leadership Philosophy
People-first, customer-centric approach. Champion of high-performance, collaborative teams and a 0-1 innovation mindset. Committed to operational excellence, continuous improvement, and delivering measurable business outcomes.
Personal Information
Title: Senior Leader Program and Product- SaaS, SAP, Data, ML/AI, and GTM
Timeline
Head of Product, Engineering, and Delivery
Flex AI
11.2024 - Current
VP, AI Product, Strategy, and Global Expansion
Cognite
08.2023 - 08.2024
Head of AWS Products and Services
Amazon Web Services / Amazon eCommerce
08.2015 - 07.2023
Head of IT and Business Leader
Olam International Inc.
08.2013 - 08.2015
Delivery: Executive / Partner
IBM
05.2010 - 08.2013
Product Manager / SAP Architect
Intel Technology
02.2005 - 07.2010
Founder
Focus Infotech (Startup)
06.1999 - 01.2005
Engineering Degree - undefined
Bangalore University
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