Abhishek Shah

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• Maximized performance by monitoring daily activities and mentoring team members.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Completed inventory counts and ordered merchandise.
• Reviewed weekly sales ads and monitored price changes.
• Performed cash, card and check transactions to complete customer purchases.
• Lifted up to 55 LBS at once and used forklift to move heavier loads
• Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age

• Monitored competitor activity, remaining ahead of market trends and capitalizing on opportunities.
• Analyzed customer needs to provide customized insurance solutions.
• Calculated premiums and established payment methods for sales.
• Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
• Finalized sales and collected necessary deposits.
• Maintained high standards of customer service by building relationships with clients.
• Negotiated with customers and insurance companies to secure favorable policy terms.
• Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales 10 %.