ABHISHEK SHARMA
Johns Creek,GA
Summary
18 years of IT experience in portfolio and project management, business analysis, design, development, testing, implementation, migration and re-engineering of applications.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Software Engineer
Truist Bank
Atlanta, GA
05.2021 - Current
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Partnered with development team on product development and application support plans.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Introduced agile methodologies and development best practices to division to enhance product development.
Production Support Lead
Infosys Limited
Atlanta, GA
10.2010 - 05.2021
- Provided consultative assistance to technical staff and business unit clients by recommending and implementing solutions to business problems.
- Reported economic modeling of licensing projects and income/cash flow forecasts.
- Identified manual processing deficiencies and instituted automation techniques, reducing manual labor and increasing workflow efficiency .
- Worked closely with test, development and requirements team members to analyze, investigate and resolve common issues.
- Identified root causes of recurring problems to implement effective solutions.
- Conferred with internal staff to deliver smooth functioning and minimal downtime of newly implemented systems and procedures.
- Reduced processing time by analyzing job schedules and implementing appropriate modifications.
- Analyzed applications and recommended necessary upgrades and patches.
- Researched and recommended scheduling enhancements to improve system performance.
- Trained in and implemented emergency response procedures to protect team members and property.
- Identified areas for business improvements and utilized client feedback to drive developments.
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
- Prepared and maintained production reports and personnel records.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
- Evaluated production schedules and orders to arrange required materials and plan staffing needs.
Btach Technical System Analyst
Hewitt Associates Private Limited
05.2005 - 10.2010
- Create analysis for pre annual enrollment and post annual enrollment processes for different reports
- Interprets basic JCL commands and utilize mainframe utilities
- Transfer and maintain the codes in production libraries (As per SDLC disciplines)
- Writes basic SQL Queries for a DB2 Relational database
- Resolves basic programming defects and errors
- Performs basic configuration tasks, especially as they relate to batch and common processes
- Writing codes for any ad-hoc or permanent report required by the client
- Writing code in JCL, SAS to fulfill the requirements according to the Analysis
- Design the SAS reports in Excel and CSV files based upon client specification
Education
MCA - Computer Applications
Uttar Pradesh Technical University
08.2001 - 06.2004
Skills
SAS Analyst
Unix Developer
Oracle PL/SQL
Teamwork and Collaboration
Organization and Time Management
Analytical and Critical Thinking
Certification
PMP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Software Engineer
Truist Bank
05.2021 - Current
PMP
12-2015
Production Support Lead
Infosys Limited
10.2010 - 05.2021
Btach Technical System Analyst
Hewitt Associates Private Limited
05.2005 - 10.2010
MCA - Computer Applications
Uttar Pradesh Technical University
08.2001 - 06.2004