Summary
Overview
Work History
Education
Skills
Career Outline
Timeline
Generic
Abhishek Singh

Abhishek Singh

Greater Boston Area,MA

Summary

DB / DevOps Manager Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

22
22
years of professional experience

Work History

Senior Manager (Database / DevOps)

Publicis.Sapient
08.2022 - Current
  • Provided strong leadership to enhance team productivity and morale.
  • Implemented and developed operational standards, policies and procedures.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Evaluated hiring, firing, and promotions requests.
  • Consolidated vendors and renegotiated contracts to optimize costs.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Mentored junior staff members for skill development and career progression within organization.

Sr. Technical Account Manager

Amazon
01.2022 - 08.2022
  • Managed AWS relationship with client
  • Help craft and execute strategies to drive customer’s adoption and use of AWS services.
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy.
  • Detailed reviews of service disruptions, metrics, detailed pre-launch planning

Manager (Database, DevOps)

Publicis.Sapient
10.2017 - 12.2021
  • Oversee operation of the production environment including monitoring and troubleshooting, review and scheduling of planned changes, and managing escalations
  • Co-ordination with Product Managers/Owners, Development teams, and other Operations teams to schedule and support software releases.
  • Establish and improve processes and practices to ensure timely delivery and high-quality work.
  • Facilitate or attend internal and external technical overviews and determine technical feasibility.
  • Worked with partner teams (Help Desk/NOC/CDN) to streamline support process, improving efficiency.
  • Lead a team of 15 DevOps engineers in the transition from on-Prem to GCP ultimately saving the company $$ value while improving performance and efficiency.
  • Migration: On-prem to Cloud migration of 1.5 TB of OLTP data without downtime (also includes moving from Oracle to CloudSQL)

Database Vertical Lead

Publicis.Sapient
06.2015 - 09.2017
  • Monitor the progress of deliverables for India-based team members, seek status from team members, adjust product release plans by working with abroad-based Sapient program manager
  • Enhanced data security with advanced encryption techniques for sensitive information protection.
  • Optimized database performance by conducting regular monitoring and tuning activities.
  • Collaborated with cross-functional teams, ensuring seamless integration of databases into applications.
  • Designed scalable database solutions that supported company growth without compromising performance or reliability.
  • Managed capacity planning efforts, forecasting future needs and making recommendations to avoid resource constraints.
  • Work with Senior leadership team, other leaders in different domain to prepare road-map for year ahead, preparing low level plans for skill enhancement, capabilities improvement for entire practice and for individuals.
  • Set half-yearly objectives for India-based supervisees/project team members, review performance against objectives every month, do performance appraisal every 6 months, submit promotion nominations, review compensation increments
  • Trained junior database administrators to improve team productivity and overall department efficiency.

DB Architect / DB Release Manager

Publicis.Sapient
01.2011 - 12.2016
  • Designed and developed databases to support business systems.
  • Defined data tables, indexes, and interfaces for database applications.
  • Defined Role-Based access to end users.
  • Naming conventions for different DB objects like: Table, Index, Constraints, Roles etc.
  • Developed logical and physical data models.
  • Developed and enforced database design standards.
  • Evaluated technical functionality of database applications.
  • Worked well with System Architects and Design Analysts.
  • Defined load-balancing processes to reduce time for back-up processes.
  • Review data models for projects and provide best practices.
  • Review capacity planning for production database servers and submit reports.
  • Write up white papers on new features of Oracle and other databases on internal forums.
  • Guiding projects and team on backup recovery of databases with minimum to minimum data loss.
  • Reviewing of work products and deploying the application in the test environment and initiate the process of user acceptance testing.
  • Fixing any performance issues in UAT environment, working closely with application team architecture, developers before application GO-LIVE
  • Performing DB load test for application optimization, proving reports related to load, capacity, application run time performance, taking sigh-off from the owners.
  • DB Replication strategy for High Availability.
  • DDL changes in highly replicated environment.
  • Automation of Database Release Process using Liquibase and Jenkin

Associate

Perotsystems
07.2008 - 02.2009

Senior DBA

Softenger Singapore Pte Ltd
04.2007 - 07.2008

Senior Software Engineer

GE Capital (GECIS)
06.2004 - 08.2005

Software Engineer

Global Infoways
01.2002 - 04.2004

Education

Master of Computer Applications - Computer And Information Sciences

IGNOU
New Delhi
04.2003

Bachelor of Computer Applications - Computer And Information Sciences

College of Information And Managment
Meerut
04.1999

Skills

  • Industries
  • Technology / Methodology
  • Database & Operating Systems
  • Cloud
  • Specialized Areas & Domain Expertise
  • Familiarity with Tools
  • Management
  • IT Delivery
  • Team
  • Interpersonal Strengths

Career Outline

  • Publicis.Sapient, Senior Manager ( Database / DevOps), 08/2022, Present, Greater Boston Area
  • Amazon, Sr. Technical Account Manager, 01/2022, 08/2022, Boston, US
  • Publicis.Sapient, Database Architect / DB Manager / Infrastructure Manager, 04/2009, 12/2021, Greater Boston Area

Timeline

Senior Manager (Database / DevOps)

Publicis.Sapient
08.2022 - Current

Sr. Technical Account Manager

Amazon
01.2022 - 08.2022

Manager (Database, DevOps)

Publicis.Sapient
10.2017 - 12.2021

Database Vertical Lead

Publicis.Sapient
06.2015 - 09.2017

DB Architect / DB Release Manager

Publicis.Sapient
01.2011 - 12.2016

Associate

Perotsystems
07.2008 - 02.2009

Senior DBA

Softenger Singapore Pte Ltd
04.2007 - 07.2008

Senior Software Engineer

GE Capital (GECIS)
06.2004 - 08.2005

Software Engineer

Global Infoways
01.2002 - 04.2004

Master of Computer Applications - Computer And Information Sciences

IGNOU

Bachelor of Computer Applications - Computer And Information Sciences

College of Information And Managment
Abhishek Singh