Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Selected Achievements
Timeline
Generic

Abi Atolagbe-Olaoye

Project/Program Management
Dallas Area,USA

Summary

Dynamic Senior Manager with extensive experience at Zifo Technologies Inc., excelling in technology program management and stakeholder engagement. Proven track record in delivering complex infrastructure transformations, enhancing project visibility, and implementing risk management strategies. Adept in Agile methodologies, driving successful outcomes in high-pressure environments while fostering collaboration across diverse teams.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Manager, Project Management Services

Zifo Technologies Inc.
08.2021 - Current
  • Manage complex, multi-phase enterprise programs across global pharma and biotech clients, aligning delivery with client goals and industry/regulatory standards (e.g., GLP, GCP, GMP, 21 CFR Part 11, etc.).
  • Executes end-to-end delivery of complex technology programs for global pharma and biotech clients, from concept through deployment and business impact measurement.
  • Leads critical infrastructure projects, including data center consolidations, network and application upgrades, and process improvement initiatives.
  • Partners with business executives, internal IT teams, service providers, and external vendors (onshore and offshore) to plan, design, and execute IT infrastructure transitions supporting corporate acquisitions and divestitures.
  • Manage workflows, dependencies, and competing priorities in high-pressure environments, ensuring minimal business disruption.
  • Establishes dashboards and trackers to improve project visibility, risk monitoring, and resource allocation.
  • Creates documentation aligned with the PMO and regulatory guidelines for compliance reviews.

Senior IT Project Manager

North Carolina Department of Revenue
12.2020 - 08.2021
  • Managed concurrent technology and digital transformation projects.
  • Delivered enterprise infrastructure upgrades supporting secure data flows and system resilience during statewide IT transformation initiatives.
  • Led vendor contract negotiations, SLA management, and service provider coordination to ensure seamless delivery of IT services.
  • Applied Agile and Waterfall hybrid approaches, adjusting strategies to meet evolving program priorities.
  • Built strong stakeholder relationships to facilitate decision-making under tight deadlines.
  • Facilitated cross-team communication, managed stakeholder expectations, and implemented risk-mitigation strategies.

Senior IT Project Manager

University of North Texas System
Denton, USA
05.2017 - 06.2020
  • Led multi-departmental analytics and cloud platform implementations, including enterprise data warehouse optimization.
  • Developed contingency plans for high-risk activities such as network cutovers, system migrations, and access control transitions.
  • Managed vendor and partner relationships, mitigating conflicts and aligning service delivery to organizational goals.
  • Provided executive-level program updates to CIO and senior leadership, ensuring alignment on scope, budget, and priorities.
  • Collaborated with instructional technology teams to implement scalable e-learning infrastructure and applications.

Senior IT Project Manager

TELUS Communications Inc.
Calgary, Canada
12.2012 - 12.2016
  • Delivered large-scale IT infrastructure projects involving network design, server upgrades, and regional data center consolidations.
  • Implemented portfolio governance frameworks, improving resource utilization and delivery predictability.
  • Created and managed project schedules, financials, and vendor contracts; conducted scope/risk assessments.
  • Managed cross-functional teams, vendors, and managed services providers, coordinating multi-province deployment schedules.
  • Reported project status to executive steering committees and advised on operational impacts.
  • Maintained stability and focus during high-pressure go-lives and critical incident resolutions.
  • Led team retrospectives and implemented lessons learned into future project planning.

IT Project Manager

Intercontinental Bank (Now Access Bank)
Lagos, Nigeria
08.2007 - 08.2012
  • Led the execution of 15+ infrastructure upgrade projects across branches within a budget of $10M.
  • Executed data center consolidation and monitoring platform modernization initiatives, improving data accuracy and reporting speed across 50+ branches.
  • Mentored junior PMs and established PMO best practices for technology-driven transformation programs.
  • Implemented the rollout of banking applications and services with multi-vendor and stakeholder collaboration.
  • Monitored project health through earned value management and provided stakeholders with detailed cost, schedule, and scope updates.

Education

PhD - Information Science (Data Science Specialization)

University of North Texas
Denton, TX
12-2024

MS - Information Systems Management

Capitol Technology University
Laurel, MD
05-2017

MBA -

University of Ilorin
Nigeria
07-2010

B.Eng. - Electrical Engineering

University of Ilorin
Nigeria
10-2001

Skills

  • Technology program management
  • Project governance leadership
  • Prioritization intake
  • Roadmap planning
  • Risk dependency management
  • Resource allocation
  • Infrastructure transformation
  • Data migration strategies
  • Stakeholder engagement communication
  • Conflict resolution techniques
  • Executive reporting
  • Earned value analysis
  • Benefits realization measurement
  • Software development lifecycle (SDLC)
  • Agile methodologies
  • Scrum framework
  • SAFe practices
  • Kanban principles
  • ITIL framework
  • ServiceNow PPM utilization
  • Smartsheet proficiency
  • Asana project management expertise
  • Google Workspace proficiency
  • Microsoft Project expertise
  • Jira tracking

Certification

  • PgMP
  • PMP
  • PMI-ACP
  • PMI-PBA
  • PMO-CP
  • LSSMBB
  • SAFe 6 Program Consultant (SPC6)
  • Certified ScrumMaster (CSM)
  • IBM Data Science Professional
  • AI for Business Specialization
  • ITIL Foundation

Hobbies and Interests

  • Workflow automation and continuous process improvement.
  • Mentoring and coaching project managers on best practices and current events.
  • Leverage data analytics and AI to drive strategic decision-making.
  • Building high-performing, cross-functional teams that deliver measurable impact.

Selected Achievements

  • Successfully set up a new Project Management Office (PMO) with relevant methodologies, tools, templates, resources, and training.
  • Built vendor governance models, improving service provider accountability and reducing escalation times by 25%.
  • Created standardized audit-compliant documentation templates for projects and programs, ensuring PMO readiness for external reviews.
  • Led multiple infrastructure projects, achieving successful integration with existing systems within tight timelines and high-risk conditions.
  • Reduced project delays by 40% through proactive risk management and workflow prioritization in fast-paced environments.
  • Recognized for resilient leadership, maintaining delivery expectations under challenging circumstances, and changing organizational priorities.

Timeline

Senior Manager, Project Management Services

Zifo Technologies Inc.
08.2021 - Current

Senior IT Project Manager

North Carolina Department of Revenue
12.2020 - 08.2021

Senior IT Project Manager

University of North Texas System
05.2017 - 06.2020

Senior IT Project Manager

TELUS Communications Inc.
12.2012 - 12.2016

IT Project Manager

Intercontinental Bank (Now Access Bank)
08.2007 - 08.2012

PhD - Information Science (Data Science Specialization)

University of North Texas

MS - Information Systems Management

Capitol Technology University

MBA -

University of Ilorin

B.Eng. - Electrical Engineering

University of Ilorin
Abi Atolagbe-OlaoyeProject/Program Management