Abi Cannon
Post Falls,ID
Summary
Dynamic and dedicated professional with experience at VCA Kootenai Animal Hospital, excelling in patient care and client education. Proven problem solver with strong customer communication skills, fostering relationships and enhancing service quality. Adaptable team player, committed to operational efficiency and maintaining a welcoming environment for both clients and colleagues.
Overview
10
10
years of professional experience
Work History
Veterinary Assistant
VCA Kootenai Animal Hospital
02.2023 - Current
- Assisted veterinarians during examinations and procedures, ensuring animal comfort and safety.
- Prepared and administered medications as directed, monitoring patient reactions for effectiveness.
- Maintained cleanliness and organization of treatment areas, enhancing operational efficiency.
- Educated pet owners on post-operative care and preventive health practices, fostering client relationships.
Cashier
Yoke's Fresh Markets
12.2022 - 02.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
Shift Leader
Panda Express
12.2020 - 02.2022
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices and operational procedures.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
Courtesy Clerk
Yoke's Fresh Markets
02.2016 - 12.2020
- Assisted customers with inquiries and product selection to enhance shopping experience.
Education
High School Diploma -
Idaho Virtual Academy
Meridian, IDSkills
- Creative thinking: Strong ability to generate innovative ideas and find unique solutions to challenges
- Customer communication: Skilled in building positive relationships and delivering excellent service through clear and friendly communication
- Problem Solving; Adapt at analyzing situations and developing effective, practical solutions in a timely manner
- Team collaboration: Works well with others to achieve goals, maintain a positive work environment and support team success
- Adaptability: Quickly adjusts to new situations, tasks, and customer needs while maintaining professionalism
- Friendly and approachable: Creates a welcoming atmosphere that enhances customer sacrifice and loyalty
Timeline
Veterinary Assistant
VCA Kootenai Animal Hospital
02.2023 - Current
Cashier
Yoke's Fresh Markets
12.2022 - 02.2023
Shift Leader
Panda Express
12.2020 - 02.2022
Courtesy Clerk
Yoke's Fresh Markets
02.2016 - 12.2020
High School Diploma -
Idaho Virtual Academy