Abi Hannaman
Silver City
Summary
Experienced Substitute Teacher with a background in diverse educational settings. Possess strong classroom management skills, adaptability to varied teaching methods and curriculum plans, and effective communication skills. Proven ability to step into any classroom seamlessly and foster positive learning environment for students. Noteworthy contributions include developing engaging lesson plans that enhance student comprehension and participation.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
School Age Substitute
Child Development Center
Silver City
02.2025 - Current
- Supervised children during activities and ensured a safe environment.
- Assisted teachers in implementing lesson plans and engaging students.
- Monitored student behavior and provided guidance to promote positive interactions.
- Communicated with parents regarding children's progress and daily experiences.
- Maintained cleanliness and orderliness of the classroom and play areas.
- Maintained a safe, organized and disciplined learning environment for students of all ages.
- Encouraged positive peer interactions among students through appropriate activities and games.
- Assisted with developing creative lesson plans that engaged all types of learners.
- Met regularly with administrators, staff members, parents and guardians to discuss student progress or any other issues related to the classroom environment.
- Ensured that the curriculum was being followed as required by the school district.
- Implemented technology into lessons whenever possible to increase student engagement.
Sales Representative
Cutco Cutlery
Peoria
11.2024 - Current
- Engaged customers to showcase product features and benefits effectively.
- Demonstrated cutlery products in home settings to enhance customer understanding.
- Built rapport with clients to establish trust and loyalty for repeat business.
- Provided feedback on customer preferences to improve product offerings and sales strategies.
- Organized product demonstrations and events to promote brand awareness locally.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
Dutch Bros Shift Lead
Dutch Bros
Buckeye
04.2024 - 08.2024
- Supervised barista team during peak hours, ensuring efficient service.
- Trained new staff on drink preparation and customer service standards.
- Managed inventory levels, restocking supplies as needed for daily operations.
- Implemented daily cleaning protocols to maintain a safe work environment.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Coordinated team schedules to optimize shift coverage and workflow efficiency.
- Monitored quality control of beverages and food items served to customers.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Completed opening and closing duties to facilitate business operations.
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Responded to customer inquiries and complaints in a professional manner.
- Resolved customer complaints and reported issues to senior management.
Dutch Bros Broista
Dutch Bros
Buckeye
11.2022 - 04.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated a variety of machinery and tools safely and efficiently.
Education
Bachelor of Science - Criminal Justice
Western New Mexico University
Silver City, NM 08.2024 - 03.2026
Youngker High School
Buckeye , Arizona Skills
- Child supervision
- Classroom management
- Lesson planning
- Customer engagement
- Team collaboration
- Effective communication
- Positive reinforcement
- Cultural sensitivity
- Student engagement
- Safety awareness
- Verbal and written communication
- Behavior management
- Creative problem solving
- Analytical skills
- Parent communication
- Multitasking Abilities
Certification
- CPR Certified 2025
- First Aid Certified 2026
References
References available upon request.
Timeline
School Age Substitute
Child Development Center
02.2025 - Current
Sales Representative
Cutco Cutlery
11.2024 - Current
Bachelor of Science - Criminal Justice
Western New Mexico University
08.2024 - 03.2026
Dutch Bros Shift Lead
Dutch Bros
04.2024 - 08.2024
Dutch Bros Broista
Dutch Bros
11.2022 - 04.2024
Youngker High School