Abia Garcia
Goodyear,AZ
Summary
professional motivated to provide high end service to facility guests. Known for positive attitude and years of providing exceptional customer service and assistance.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon Robotics
Goodyear, AZ
02.2020 - Current
- Followed established guidelines for picking orders accurately.
- Processed returns of defective merchandise as required.
- Maintained accurate inventory records using computerized tracking systems.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Assisted in the development of job aids, presentations, videos, and other instructional materials used during training sessions.
Customer Service Associate Cashier
Chevron
Chandler, AZ
06.2022 - 12.2023
- Offered suggestions for additional items that may interest customers.
- Organized merchandise in the store to ensure items were easy to locate.
- Addressed customer complaints in a timely manner while maintaining a professional attitude.
- Maintained accurate records of transactions for inventory purposes.
- Provided excellent customer service by listening to customer needs and responding accordingly.
- Processed payments using cash registers and credit card machines.
- Greeted customers upon arrival and assisted them with their inquiries.
- Maintained accurate records of all transactions for future reference purposes.
Sales Associate
Banana Republic Factory Store
Phoenix, AZ
11.2018 - 04.2021
- Provided excellent customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Demonstrated product features and benefits for customers' needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
Cashier
Tempe Union High School
Phoenix, AZ
02.2019 - 03.2020
- Maintained accurate records of all transactions processed throughout the day.
- Inspected currency for any signs of counterfeiting prior to acceptance.
- Utilized computer software programs to process transactions accurately.
- Verified customer identification documents according to established guidelines.
Education
Associate of Business Administration - Accounting
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05-2026
BBA - Real Estate
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ12-2024
High School Diploma -
Desert Vista High School
Phoenix, AZSkills
- Returns processing
- Customer Assistance
- Cash Handling
- ID Verification
- Warehouse Operations
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Associate Cashier
Chevron
06.2022 - 12.2023
Warehouse Worker
Amazon Robotics
02.2020 - Current
Cashier
Tempe Union High School
02.2019 - 03.2020
Sales Associate
Banana Republic Factory Store
11.2018 - 04.2021
Associate of Business Administration - Accounting
Maricopa Community Colleges - Estrella Mountain Community College
BBA - Real Estate
Maricopa Community Colleges - South Mountain Community College
High School Diploma -
Desert Vista High School