Abiagail Spence
Tallahassee,FL
Summary
Organized and motivated individual eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Regulatory Specialist II
Department of Health
Tallahassee, FL
11.2024 - Current
- Reviewed and analyzed regulatory documents to ensure compliance with applicable laws and regulations.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Utilized document control database system to allow for better tracking of document.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Maintained a secure filing system for confidential information.
- Verified accuracy of data entry and ensured that all required fields were completed properly.
Activities Coordinator/Receptionist
St.Augustine Plantation Assisted Living
Tallahassee, FL
11.2023 - 05.2024
- Developed and implemented programs for residents to foster physical, mental, and emotional developmental.
- Organized recreational activities to promote social interaction among participants.
- Assisted in the planning of special events such as holiday celebrations and fundraisers.
- Provided guidance and mentorship to program participants.
- Created educational materials related to health, nutrition, and fitness.
- Facilitated group discussions on topics such as problem solving techniques and conflict resolution strategies.
- Ensured safety protocols were adhered to during all activities.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Assisted with administrative tasks such as data entry into company databases.
Concierge and Administrative Assistant
Capital Square at Tallahassee Assisted Living
Tallahassee, FL
07.2023 - 09.2023
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment. As well as giving tours to potential new residents.
- Directed incoming calls and messages to appropriate staff or residents. Also handled mail and package deliveries, keeping items secure.
- Maintained guest privacy and building reputation by keeping information confidential.
- I reported monthly audits through excel, of new hire information, bank statements, funds from the month from all departments.
- I filed employer information independently in folder and with microsoft. As well as residents folders.
- Faxing information to appropriate recipients.
- Communicate affective with residents and staff.
Front Desk Receptionist
Holliday Inn Express
Quincy, FL
12.2022 - 02.2023
- Collected client information and applied it to the online booking system opera.
- Collected payments via card through the opera system.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. Answered general questions and directed to appropriate location.
- Received high rate of incoming calls and coordinated with staff to fulfill customer requests.
- Signed for packages, recorded deliveries and distributed to personnel.
Education
GED -
Wakulla High School
Crawfordville, FL05-2023
Skills
Transporting Files
Timeline Planning and Management
Account Balancing Reconciliation
Sensitive Material Handling
Records Management System
Record Keeping and Bookkeeping
Excel Spreadsheets
Data Entry Documentation
Multi-Line Telephone Systems
Multitasking and Time Management
Document and File Management
Strong Organizational Skills
Microsoft Office
Schedule Management
Office Equipment Operation
- Call center operations
- Data logging
Timeline
Regulatory Specialist II
Department of Health
11.2024 - Current
Activities Coordinator/Receptionist
St.Augustine Plantation Assisted Living
11.2023 - 05.2024
Concierge and Administrative Assistant
Capital Square at Tallahassee Assisted Living
07.2023 - 09.2023
Front Desk Receptionist
Holliday Inn Express
12.2022 - 02.2023
GED -
Wakulla High School