Abichitra Palani
Cypress,TX
Summary
A competent supply chain management professional with over 16 years of experience in international and domestic sourcing, procurement, and order management with Hewlett Packard, Computer Sciences Corporation (CSC), and Sutherland Global Services as Senior Associate Manager – Global Strategic Sourcing.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Assoc. Manager – Global Strategic Sourcing
Sutherland Global Services Pvt. Ltd. - India
2018.01 - 2024.04
- Established strong relationships with internal business stakeholders, understanding strategic business directions, requirements, and priorities across assigned suppliers and spend categories
- Managed strategic relationships with key suppliers and consultants, fostering collaboration and driving performance
- Developed and executed comprehensive cost management strategies, optimizing costs and improving profitability
- Identified cost-saving opportunities and oversaw cost reduction initiatives
- Negotiated high-value contracts and agreements, monitored and evaluated supplier performance, and ensured adherence to SLAs and contract compliance
- Managed in-depth sourcing and supplier engagement activities, including RFP/RFQ/RFI, spend analysis, contract analysis, bid evaluation, negotiation, and supplier consolidation
- Implemented strategic sourcing initiatives to ensure the best value for goods and services, driving supplier diversity and sustainability efforts
- Oversaw strategic sourcing and procurement operations for IT, HR, facility, and related services globally
- Functional expertise in Ariba Sourcing, Contracts, P2P & SLP modules, and proficient in Power BI, MS Excel, Word, and PowerPoint.
Professional 1 (Senior Executive) - Supply Chain
Computer Sciences Corporation India Pvt. Ltd.
2013.12 - 2018.01
- Managed strategic sourcing and procurement operations for IT and HR services in Australia and New Zealand, including IT services procurement, IT facility maintenance services procurement, and recruitment consultant management
- Achieved a negotiated cost savings of about USD 70,000 for FY 2017
- Renewed around 77 agreements for IT subcontractor and recruitment consultant contracts in 2017
- Worked on a Greenbelt project with the OPEX team to reduce the rejection rate for shopping cart creation
- Functional expertise in SAP MM module and SRM for releasing PO and generating reports
- Proficiency in MS Excel, Word, PowerPoint, SAP, SRM 4.0 & 7.0, Remedy 4 & 7, and Cordys.
Senior Process Associate - Order Management
Hewlett-Packard India Pvt. Ltd.
2008.06 - 2013.12
- Solved customer queries on order status and provided solutions for price and product discrepancies
- Interacted with the transaction management team and other HP internal parties to resolve customer queries
- Followed up with various internal teams for query resolution and order status
- Managed communication with partners through email on order booking confirmation and queries
- Conducted quality checks on both manual orders and electronic rejects and prepared CAPA for internal and external defects
- Managed team reports and attended conference calls for process updates and improvements
- Achievements include receiving the New Star Award, Customer Champion Award, and Best Performance Award multiple times
- Functional expertise in SAP, electronic order processing tools, and other generic workflow tools.
Education
Bachelor of Science -
PSGR <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Krishnammal</span> College, Coimbatore, India
01.2008
Skills
- Strategic Sourcing
- Negotiation
- Stakeholder Management
- Contract Management
- Supply Chain Management
- Risk and Issue Management
- Supplier Relationship Management
- Quality Management
- Team Leadership
- Contract Management
- Cost Optimization
- Order Management
Accomplishments
- Exemplary performance award for FY22 for achieving the Strategic Sourcing organization’s vision and objectives.
- New Star Award from Operation & Functional Manager
- Customer Champion Award from India Region Customer
- Best Performance Award (12 times) from operation and functional manager
Projects
Ariba Implementation, Played a vital role on the Ariba implementation team for the Source to Contract process.
Certification
Domain Certified - Order Management from IIMM & HP
Volunteer Experience
Corporate Social Responsibility (CSR) Program, English and Motivational Training
Timeline
Senior Assoc. Manager – Global Strategic Sourcing
Sutherland Global Services Pvt. Ltd. - India
2018.01 - 2024.04
Professional 1 (Senior Executive) - Supply Chain
Computer Sciences Corporation India Pvt. Ltd.
2013.12 - 2018.01
Senior Process Associate - Order Management
Hewlett-Packard India Pvt. Ltd.
2008.06 - 2013.12
Bachelor of Science -
PSGR <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Krishnammal</span> College, Coimbatore, India
Domain Certified - Order Management from IIMM & HP
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