Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

ABIDA CHOWDHURY

New York,NY

Summary

Business Analyst with proven track record at GEICO Insurance, delivering a 15% boost in operational efficiency. Proficient in SQL and stakeholder engagement, effectively translating complex requirements into actionable solutions. Experienced in Agile methodologies, facilitating project success and improving collaboration among cross-functional teams.

Overview

6
6
years of professional experience

Work History

BUSINESS ANALYST

GEICO INSURANCE
02.2021 - Current
  • Attended requirement gathering sessions with Stakeholders and Project Management team, demonstrating full understanding of all phases of the Software Development Life Cycle (SDLC).
  • Actively engaged in and facilitated Daily SCRUM, Sprint Planning, Backlog Grooming, Sprint Demo, and Sprint Retrospective meetings to ensure the entire IT team provided project status.
  • Led cross-functional teams to analyze business processes, gather requirements, and identify opportunities for improvement, resulting in a 15% increase in operational efficiency.
  • Created user story acceptance criteria to achieve buy-in from stakeholders and refined stories with Scrum teams.
  • Worked on backlog grooming, collaborating with Owners, Product Manager, Product Owners, and Business to ensure the Backlog is populated with granular stories.
  • Professional Qualifications

BUSINESS ANALYST

SOUTHERN STATE BANK
07.2019 - 11.2021
  • Managed the end-to-end lifecycle of business intelligence projects, ensuring timely delivery and alignment with organizational goals.
  • Developed comprehensive business process documentation and workflow diagrams to enhance understanding and communication.
  • Tracked, reported, and analyzed project status regularly, overseeing scheduling and conducting frequent status meetings. Produced client-facing status reports to ensure transparent communication and alignment with project objectives.
  • Worked closely with development teams to translate business requirements into technical specifications.
  • Engaged with stakeholders to gather feedback, ensuring that proposed solutions effectively met their needs and expectations.
  • Coordinated weekly meetings with Business Users, SMEs, and the IT team, showcasing project status and conducting demos of completed phases to ensure stakeholder alignment.
  • Actively participated in project meetings as necessary, collaborating with the Project Team to guarantee the overall success of each project.
  • Conducted User Acceptance Testing (UAT), ensuring that applications met user acceptance criteria and were free of defects.
  • Lead project teams, providing clear direction, motivation, and support to achieve project goals and milestones.
  • Professional Qualifications

Education

Bachelor of Science - Computer Science

Queens College, CUNY
06-2025

Application Operations Support

IT Professional Per Scholas Training
01.2022

Associate Degree - Computer Science

LaGuardia Community College, CUNY
01.2018

Skills

  • MS Visio
  • Software development
  • Data analysis
  • SQL databases
  • MS Word
  • MS Excel
  • Asana
  • Axure RP
  • Waterfall
  • AGILE
  • SCRUM
  • JIRA
  • Confluence
  • Java
  • C
  • Python
  • SQL
  • Google Analytics

Awards

Application Support Training Course, PER SCHOLAS- 2022, Data Analyst, COURSERA by Google- 2022, CIEE Local Coordinator training course- 2022

Timeline

BUSINESS ANALYST

GEICO INSURANCE
02.2021 - Current

BUSINESS ANALYST

SOUTHERN STATE BANK
07.2019 - 11.2021

Bachelor of Science - Computer Science

Queens College, CUNY

Application Operations Support

IT Professional Per Scholas Training

Associate Degree - Computer Science

LaGuardia Community College, CUNY

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ABIDA CHOWDHURY