Abid `Ali Ibrahim
Auburn Hills,MI
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Knowledgeable Referee committed to fair play, implementing safety policies, and overseeing tasks. Results-driven and energetic professional specializing in team building and promotion of good sportsmanship.
Overview
8
8
years of professional experience
Work History
Referee
US Soccer Association
Rochester, MI
01.2025 - Current
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Kept accurate records of game results and statistics.
- Managed conflicts between players, coaches, and team officials effectively.
- Inspected sporting equipment or examined participants to verify compliance with event and safety regulations.
- Observed all safety regulations including heat and humidity guidelines.
- Attended periodic referee training sessions as required.
Cashier
My Father
Beira, Sofala
01.2017 - 06.2022
- Counted and balanced cashier drawers.
- Built and maintained productive relationships with employees.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Beira International School
Beira, Sofala, Mozambique01-2022
Electrical Engineering
Oakland University
Rochester, MISkills
- Payment collection
- Product restocking
- Clear communication
- Transaction handling
- Basic math
- Good leadership
- Receipt handling
- Customer assistance
- Customer relations
- Work ethic and integrity
- Decision-making skills
- Professionalism and integrity
- Patience and tolerance
Accomplishments
- received an award for highest grade in History in grade 9
- received awards for being a top 3 student multiple times in my class throughout my kindergarten,elementary school and highschool career.
- was a prefect for 8 years in my high school.
- received an award for best sportsmanship in my high school.
- received an award for best sports player of my class multiple times.
- captained my high school soccer team.
- won multiple soccer awards such as goalkeeper of the tournament and player of the year.
Languages
English
Full Professional
Portuguese
Native/ Bilingual
French
Limited
Spanish
Limited
Arabic
Native/ Bilingual
Affiliations
I am a very sportive person who has a passion for soccer and I played for my high school soccer team. I currently play semi professional in Michigan. However, I play other sports too such as basketball or american football. I was involved in multiple events in my high school such as winter fair whereby I would help in organizing the location.
Timeline
Referee
US Soccer Association
01.2025 - Current
Cashier
My Father
01.2017 - 06.2022
High School Diploma -
Beira International School
Electrical Engineering
Oakland University