Salesforce
Abiegail Andrew
Spring,TX
Summary
Experienced Strategic Account Executive with over 10 years in sales, business development, and customer relationship management. I’m passionate about building strong client relationships, developing creative strategies, and driving measurable results. I thrive on leading teams, solving problems, and using technology to make work more efficient and impactful. Whether it’s boosting retention, growing new business, or delivering personalized solutions, I’m focused on helping clients and teams succeed.
Overview
12
12
years of professional experience
3
3
Certification
Work History
Strategic Account Executive – Mid Market
UnitedHealth Group
01.2023 - Current
- Lead strategic initiatives for enterprise clients, aligning digital solutions with customer objectives to ensure retention, satisfaction, and growth opportunities are maximized.
- Develop and execute detailed account plans for over 100 mid-market and key account clients, driving business growth and fostering long-term partnerships.
- Collaborated with cross-functional teams to deliver comprehensive client proposals and win new business.
- Analyze customer data and market trends to identify growth opportunities, resulting in a 91% persistency rate, exceeding company goals.
Sr. Employee Benefits Account Manager
Professional Financial Specialists, Inc.
09.2021 - 12.2022
- Managed a portfolio of over 100 accounts, ensuring seamless customer experiences and successful policy renewals.
- Provided exceptional service through responsiveness and thorough follow-up on outstanding items related to account management activities.
- Educated clients on industry trends, regulatory updates, and best practices in employee benefits management.
Sr. Executive of Occupational Accident & Work Comp Programs
George W. Evans & Associates
08.2020 - 09.2021
- Maximized revenue potential through diligent market analysis and identification of growth opportunities in emerging markets; resulting in a first-year annual premium increase of over $100K.
- Revitalized underperforming department by implementing a targeted training program, dramatically improving output.
- Established department priorities, maintained CRM system and monitored performance.
- Launched quality assurance practices for each phase of development.
Services Manager
GMG Savings
06.2017 - 07.2020
- Introduced process improvements that led to faster resolution times for customer issues without sacrificing quality or attention to detail.
- Leveraged data insights and tools like Asana to identify high-value accounts and develop tailored engagement strategies, improving client retention and revenue
- Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities, achieving a consistent annual sales increase of 4-9%.
Benefit Communication Specialist
BCInsourcing
04.2014 - 06.2017
- Provided exceptional service through responsiveness and thorough follow-up on outstanding items related to account management activities.
- Educated clients on industry trends, regulatory updates, and best practices in employee benefits management.
Employee Benefits Consultant
Multiple Carriers
07.2013 - 04.2014
- Presented pitches to human resources professionals and C-level executives about available services and benefits of different plans.
- Met with clients to develop employee cost-sharing strategies.
Executive Marketing Assistant
Dynamic Life Chiropractic
05.2011 - 06.2013
- Enhanced brand visibility by developing and implementing strategic marketing campaigns.
- Coordinated successful trade shows and events, increasing brand exposure and generating valuable leads for practice.
Employee Benefits Consultant
Multiple Carrriers
05.2009 - 05.2011
- Served as a liaison between the organization and insurance carriers, advocating for employees'' best interests during claim disputes or other matters.
- Assisted in the development of total rewards strategies that effectively balanced compensation and benefits packages within the organization''s budget constraints.
Assistant Building Director
B’nai Moshe
03.2004 - 06.2009
- Established strong vendor relationships, negotiating favorable contracts for essential services such as cleaning, security, and maintenance work.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
Business Development and Marketing Intern
AMT Technologies
05.2003 - 03.2004
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Assisted in the creation of compelling sales presentations for potential clients and partners.
Education
MBA - Organizational Management
Eastern University
St. Davids, PA08-2027
Bachelor of Arts - Religious Studies
Mississippi State School of Ministry
Starkville, MS05-2020
Skills
Strategic Account Management
Customer Relationship Management
Cross-Functional Team Leadership
Data-Driven Decision Making
Certification
TX - All Lines Adjuster
TX - Life, Health, Accident, and HMO
TX - Property and Casualty
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
HubSpot
Canva
Asana
Notionai
Microsoft Suite
AgencyBloc
Timeline
Strategic Account Executive – Mid Market
UnitedHealth Group
01.2023 - Current
Sr. Employee Benefits Account Manager
Professional Financial Specialists, Inc.
09.2021 - 12.2022
Sr. Executive of Occupational Accident & Work Comp Programs
George W. Evans & Associates
08.2020 - 09.2021
Services Manager
GMG Savings
06.2017 - 07.2020
Benefit Communication Specialist
BCInsourcing
04.2014 - 06.2017
Employee Benefits Consultant
Multiple Carriers
07.2013 - 04.2014
Executive Marketing Assistant
Dynamic Life Chiropractic
05.2011 - 06.2013
Employee Benefits Consultant
Multiple Carrriers
05.2009 - 05.2011
Assistant Building Director
B’nai Moshe
03.2004 - 06.2009
Business Development and Marketing Intern
AMT Technologies
05.2003 - 03.2004
MBA - Organizational Management
Eastern University
Bachelor of Arts - Religious Studies
Mississippi State School of Ministry