Summary
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Abiel Gomez

Lynwood,CA

Summary

Dynamic ticket seller at Acura with a proven track record in customer service and event coordination. Expertly managed high-pressure situations while resolving conflicts and enhancing customer satisfaction. Demonstrated strong communication skills and attention to detail, ensuring seamless ticketing experiences for patrons. Committed to delivering exceptional service and fostering positive relationships.

Work History

Ticket Seller

Acura
Long Beach, CA
03.2025 - 04.2025
  • Provided information about upcoming events and performances to customers.
  • Managed multiple tasks simultaneously in a fast-paced environment.
  • Communicated effectively with supervisors regarding customer feedback or requests.
  • Assisted patrons with seating arrangements at the venue according to their preferences.
  • Greeted customers, answered questions and provided assistance with ticket purchases.
  • Resolved customer complaints in a professional manner.
  • Verified customer identification when necessary to ensure compliance with age restrictions on certain events.
  • Organized and distributed tickets for special events as needed.
  • Reported any discrepancies or irregularities immediately to management personnel.
  • Developed an understanding of event schedules to better assist customers with inquiries.
  • Followed company policies related to ticketing procedures.

Education

High School Diploma -

Marco Antonio Firebaugh High School
Lynwood, CA
06-2025

Skills

  • Customer service
  • Event coordination
  • Ticket sales
  • Communication skills
  • Problem solving
  • Conflict resolution
  • Time management
  • Team collaboration
  • Attention to detail
  • Basic computer skills
  • Active listening
  • Mathematical calculations
  • Empathy and patience
  • Multitasking capacity

Affiliations

  • I love making music
  • I graphic design
  • I make shirts
  • In general i lover creating all forms of art

Accomplishments

  • SBAC ELA Test medal for top scores
  • AP Art certificate
  • Sport certificates and medals in track and field and tennis

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Ticket Seller

Acura
03.2025 - 04.2025

High School Diploma -

Marco Antonio Firebaugh High School