Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
Work History
Recreation Therapist
ConcertoCare | CA
05.2023 - Current
Analyzes patient needs, interest, and past lifestyles by interviewing patients; recording their current participation; attending patient evaluation conferences; gatherings information from other health professionals and patients families
Keeps patients informed of activity and personal services opportunities by telling them about availability of leisure programs and recreational activities; preparing and distributing monthly and weekly schedules of activities and their locations; providing request slips for assistance in attending activities and events or for personal services
Plans and implements programs by assessing needs; designing programs to promote socialization, provide educational opportunities, entertain, raise spirits, and increase spirituality.
Recreation Therapist
College Medical | CA
05.2022 - Current
Educated patients on creating positive coping skills and healthy personal goals through leisure and recreation modalities
Recorded and monitored patient progress to document responses to therapy
Interviewed and surveyed between 4-6 patients per day variations of patients to learn their interests and talents during assessment
process
Facilitated individual and group recreation therapy sessions to promote independent community-based recreation
Developed schedules of activities and community outings to create expressive outlets for Patients
Document overall well-being of patients and progress to evaluate activities for enjoyment and efficacy
Used Cerner, Excel, and Word to compile and maintain current activity schedules.
Sunday School Teacher
Saint Gabriel Orthodox church
07.2010 - Current
Prepared and presented Sunday School lessons, utilizing teacher guide and other creative resources
Maintained safe environment for children and teachers by upholding church policies
Planned games, songs and dances as part of religious curriculum
Answered student questions, addressed needs and deescalated tense or emergency situations
Fostered safe and nurturing learning environment in classroom to promote faith development
Developed lesson plans according to Church's curriculum and general bible study
Conversed with children's parents after class to establish cooperative relationships
Assisted church staff members with projects and attended necessary staff meetings.
Server
Bubba Gump Shrimp
05.2022 - 04.2023
Cultivated warm relationships with regular customers
Worked with POS system to place orders, manage bills and handle complimentary items
Explained menu items and suggested appropriate options for food allergy concerns
Bussed and reset tables to keep restaurant and work areas clean
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
As well as using proper protocols to ID individuals over the age limit
Used slow periods to restock supplies, ice, trays, and delivery bags.
Manager
Mc Donald's
01.2021 - 05.2022
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Youth Leader
YMCA Volunteer
01.2021 - 06.2021
Created unique themes and fun and educational activities for children between 6 and 17 years old
Kept accurate and organized program and individual child records.
Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative and poised team members.
Engaged youth by following, implementing and assisting in creating lesson plans.
Maintained good relationships with parents through regular communication and active participation in planned activities.
Modeled appropriate interactions with youth individually and in groups by encouraging involvement in activities.
After School Teacher
Boys and Girls Clubs
08.2018 - 01.2019
Developed and implemented child-centered, hands-on curriculum to encourage student engagement and learning
Collaborated with other teachers to organize after-school tutoring sessions for students who needed extra help
Increase player strength, agility, and game skills through successful practices
Introduced games and drills that assisted students in improving their skill levels
FEMA certificate in Basic Workplace Security Awareness
FEMA certificate in Active Shooter: What Can be Done during certain crisis.
Policy Management Specialist at Automobile Club of Southern California (AAA)Policy Management Specialist at Automobile Club of Southern California (AAA)