Abigael Blessing
Trabuco Canyon,CA
Summary
I am a scientist first, in all things, with a passion for improving quality of life with high quality patient centered care. I am kind, compassionate, joyful, smart, focused, self driven, tenacious and forward-thinking with excellent problem-solving abilities. My knowledge and foundation is gained from a unique combination of education, experience, common sense, curiosity and commitment to growth.
Overview
22
22
years of professional experience
Work History
Traveling Center Quality Manager
Grifols Biomat USA
Los Angeles, CA
06.2017 - 11.2018
- Developed compliant and technician friendly training for all donor centered clinical procedures. Designed an immersive donor technician training program to improve donor satisfaction, safety and return rate.
- Taught plasmapheresis foundations and transitioned my centers from a quantitative/product focus to a qualitative donor/patient experience based focus.
- Lead for all FDA, EMA, and CLIA audits.
- Trained staff in Root Cause Analysis and creating resolutions both realistic and achievable.
- Secured Patient Confidentiality as required for HIPAA
Patient Services and Clinical Supervisor
Quest Diagnostics
San Juan Capistrano, CA
06.2014 - 10.2016
- Managed 64 direct reports in 12 different clinical sites.
- Onboarded, trained and advocated for all staff on patient services clinical, technical and administrative procedures.
- Responsible for all Regulatory communication for organizations including JCAHO, FDA, OSHA.
- Established and maintained compliance with all HIPAA requirements.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Owner/Photographer
Cloud Chaser Photography
Mission Viejo , CA
10.2007 - 04.2013
- Concierge and Adventure Photographer
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Supervising Medical Technologist (ASCP)
Maryland General Hospital
Baltimore, MD
01.2003 - 10.2007
- Managed all routine and complex testing, QC, QA and compliance for the Microbiology, Special Chemistry and Immunology Lab for a 200 bed Hospital.
- Maintained all documentation to exceed the requirements of CAP, JHACO, and HIPAA.
- Implemented a QC and proficiency testing plan for new equipment and reagents. Completed all Calibration, Validation and Correlation studies.
Pre-IRTA Fellow
NIH
Bethesda, MD
05.1998 - 04.2000
- I designed and conducted individual research on the envelope of the HIV virus in the Molecular Structure Section of the Laboratory of Viral Diseases. I researched molecular changes that would prevent binding and structural transformation to block HIV fusion and entry into host cells.
SACNAS Fellow
Stanford University, School of Medicine
Palo Alto, CA
01.1997 - 12.1998
- Developed a non-invasive test for H. pylori in the human GI tract Using ImmunoMagnetic Separation.
Education
Graduate Certificate - Clinical Trials Operations
Johns Hopkins University
Baltimore, MD05-2023
Certification - Six Sigma Green Belt
Quest Diagnostics
CA02.2015
Bachelor of Arts - Biology
Pine Manor College
Chestnut Hill, MA05.1998
Skills
- Skilled in basic patient care tasks including building trust and confidence with patients, collecting vital signs, medical history, patient record creation, scheduling and patient health education
- Served as scribe and emergency room technician volunteer for CDPH during the COVID-19 pandemic
- I am friendly, charismatic, respectful, patient, kind and fair These traits serve me wonderfully as a member of a patient centered team
- Proven ability to build and maintain positive collaborative relationships cross functionally to achieve common goals
- Desire and ability to learn and retain complex processes quickly Willingness to dig deep to do things right
- Highly self motivated, resourceful and reliable Excel as an independent contributor, team member and motivator
- Keen attention to detail, while maintaining vision and creativity to accomplish big ideas and innovations
- Served as a scribe and emergency room technician as an intern and volunteer for 3 years
Timeline
Traveling Center Quality Manager
Grifols Biomat USA
06.2017 - 11.2018
Patient Services and Clinical Supervisor
Quest Diagnostics
06.2014 - 10.2016
Owner/Photographer
Cloud Chaser Photography
10.2007 - 04.2013
Supervising Medical Technologist (ASCP)
Maryland General Hospital
01.2003 - 10.2007
Pre-IRTA Fellow
NIH
05.1998 - 04.2000
SACNAS Fellow
Stanford University, School of Medicine
01.1997 - 12.1998
Certification - Six Sigma Green Belt
Quest Diagnostics
Bachelor of Arts - Biology
Pine Manor College
Graduate Certificate - Clinical Trials Operations
Johns Hopkins University