Abigail Acosta

Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person. Displayed professionalism when dealing with difficult customers by remaining calm under pressure. Built sustainable customer relationships of trust through open and interactive communication. Processed payments accurately according to company guidelines while maintaining high levels of security. Resolved product or service problems by clarifying customer's complaints and determining cause of problem. Compassionate CNA Student with background in hands-on patient care and support, medical terminology knowledge, and emergency response training. Strengths include effective communication, problem-solving skills, and ability to work under pressure. Proven track record of improving patient comfort, safety, and overall wellbeing during previous healthcare experiences.