Abigail Acres
Tinley Park,IL
Summary
I am a highschool graduate, graduated apart of Honors Society, Spanish Honors Society, Honor Band, Honor Choir, and a two time national champion Percussion group.
I graduated with a GPA of 3.6/4.0.
I have taken multiple psychology and sociology courses which I feel makes me particularly qualified for this position. It is my life goal to dedicate my life to children and adolescents primarily those with special needs. I believe this will be a wonderful opportunity to set me up for success in my career path.
Overview
2
2
years of professional experience
Work History
Food Service Worker
McDonald's
06.2025 - Current
- Prepared and served food items in accordance with health and safety standards.
- Operated kitchen equipment efficiently while maintaining cleanliness and organization.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Collaborated with team members to ensure timely meal service during peak hours.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained a clean and sanitized work environment following proper hygiene protocols.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Babysitter
Kim
02.2024 - Current
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed personalized care plans to meet individual needs of children.
- Communicated effectively with parents regarding daily activities and behavior updates.
- Prepared nutritious meals and snacks in accordance with dietary preferences.
- Adapted quickly to changing situations, maintaining a calm environment during emergencies.
- Played games, worked on puzzles, and read books to young children.
- Maintained cleanliness and organization of play areas to ensure safe play conditions.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents regarding children's progress and development, raising any issues.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Worked with old dogs, cleaning after pets, and helping teach responsibilities to the children.
Sales Associate
Hot Rags
07.2024 - 06.2025
- Engaged in continuous learning of product features and promotions for effective sales support.
- Adapted quickly to changing priorities in a fast-paced retail environment.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Tillys
03.2024 - 07.2024
- Assisted customers with inquiries, providing product information and recommendations.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to meet store objectives and improve customer satisfaction.
- Supported inventory management by restocking shelves and conducting stock counts.
- Ensured cleanliness and organization of sales floor to promote a welcoming atmosphere.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma - Developmental Psychology
Victor J Andrew High School
Tinley Park IllinoisSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Flexible schedule
- Working quickly
- Productivity and efficiency
- Bilingual
- Learning Sign Language
- Worked with kids ages 0-12
- Experience with special needs children and adolescents
Timeline
Food Service Worker
McDonald's
06.2025 - Current
Sales Associate
Hot Rags
07.2024 - 06.2025
Sales Associate
Tillys
03.2024 - 07.2024
Babysitter
Kim
02.2024 - Current
High School Diploma - Developmental Psychology
Victor J Andrew High School