Creative hospitality industry professional with wealth of scientific knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and guests to create entertaining and educational experiences.
Overview
3
3
years of professional experience
Work History
Educator
Science Museum Of Virginia
05.2022 - Current
Built personal relationships with guests to promote positive experiences.
Utilized innovative teaching strategies to effectively engage students in learning.
Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
Responsible for the care and handling of live animals, requiring interactions with professionals to implement safety protocols and solutions to various issues.
Barista
Starbucks
05.2020 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Recommended products based on solid understanding of individual customer needs and preferences.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Operated espresso machines and commercial coffee brewers to create beverages.
Used POS system to accurately enter orders and process payments.
Summer Intern
Oak Grove Baptist Church
05.2020 - 08.2020
Answered phones, provided information and took messages.
Volunteered at church-sponsored outreach events, providing polite, friendly representation.
Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
Supported religious leaders in performing various duties.
Participated in various outreach programs.
Developed and implemented educational programs for youth.
Education
Bachelor of Science - Biology
Mary Baldwin University
Staunton, VA
05.2023
Advanced Diploma -
Richmond Christian School
Chesterfield, VA
05.2019
Skills
Time Management
Customer Support
Educational Programs
Activity Organization
Detail Oriented
Communication
Leadership
Teamwork
Proficient in MACOS Catalina and MS Office
Rewards Programs
Food Serving and Preparation
Languages
Spanish
Limited Working
Timeline
Educator
Science Museum Of Virginia
05.2022 - Current
Barista
Starbucks
05.2020 - Current
Summer Intern
Oak Grove Baptist Church
05.2020 - 08.2020
Bachelor of Science - Biology
Mary Baldwin University
Advanced Diploma -
Richmond Christian School
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