As a recent college graduate, my goal is to obtain a position that will provide me with the experience and skills necessary to enter the field of Psychology with a focus on becoming a therapist.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
11.2022 - 05.2023
Helped customers find specific products, answered questions and offered product advice
Engaged customers in friendly, professional dialogue to determine needs
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Worked with fellow sales team members to achieve group targets
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assistant Manager
Windsor Fashions
02.2021 - 08.2022
Advanced to a management role four months after joining the Windsor team as a Sales Associate
Lead and mentored a team of 7 -10 Sales Associates responsible for sales-floor maintenance, customer service, and achieving sales goals
Responsible for opening and closing the Natick store location, which entailed reconciling daily transactions, preparing bank deposits, and ordering and processing deliveries
Directly handled customer escalations and complaints to mutually beneficial outcomes
Bank Teller
Eastern Bank
05.2019 - 09.2021
Processed a variety of banking transactions (deposits, withdrawals, transfers, money orders, and currently exchange)
Responsible for balancing all monetary transactions at end of day
Participated in opening and closing the branch location (alarm system and vault inventory)
Student Note Taker, Framingham State University
09.2019 - 05.2020
Took detailed notes for Introduction to Human Biology, Astronomy, General Psychology, and Introduction to Ethics to assist students who required additional academic support
Education
Bachelor of Science - Psychology, Sociology
Framingham State University
Framingham, MA
Skills
Professional Skills
Time Management
Organization
Detail Oriented
Visual Marketing
Problem Solving
Leadership
Technical Skills
Certification
Registered Behavior Technician [Job Title], Sunflower Development Center - [Timeframe]