Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Alcock

Minneapolis,MN

Summary

Compassionate and detail-oriented nursing student with hands-on experience as a CNA and a strong commitment to excellent customer care. Seeking a fast-paced restaurant role where I can bring my multitasking skills, team spirit, and service-oriented mindset to create positive guest experiences.

Overview

10
10
years of professional experience

Work History

Certified Nursing Assistant

Episcopal Homes Of Minnesota
03.2024 - Current
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.

Sales Associate

Fleet Farm
06.2022 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Patient Care Taker

Arbor Terrace Assisted Living
06.2022 - 02.2023
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
  • Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.
  • Assisted patients with daily living activities for improved quality of life and increased independence.
  • Enhanced patient recovery by closely monitoring vital signs, administering medications, and following treatment plans.

Certified Nursing Assistant

Edenbrook Of Rochester Nursing Home
04.2021 - 06.2022
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

Wait Aid

Carlos O Kelly's
11.2019 - 02.2021
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sales Associate

The Soccer Advantage
11.2015 - 11.2018
  • Assess customer’s needs and provide assistance and information about the product.
  • Ensure high levels of customer satisfaction by delivering excellent sales and service.
  • Process point of sale purchases and handle returns of merchandise.
  • Welcome customers to the store and answer their questions.
  • Accurately completed cash register transactions.
  • Received and processed cash and credit payments.
  • Cleaned shelves, tables, and counters.

Education

Associate's Degree - Nursing

Minneapolis Community And Technical College
Minneapolis, MN
12-2025

University of Wisconsin- Eau Claire
Eau Claire, WI

High School Diploma -

John Marshall High School
Rochester, MN
05-2021

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Detail-oriented

Timeline

Certified Nursing Assistant

Episcopal Homes Of Minnesota
03.2024 - Current

Sales Associate

Fleet Farm
06.2022 - 02.2024

Patient Care Taker

Arbor Terrace Assisted Living
06.2022 - 02.2023

Certified Nursing Assistant

Edenbrook Of Rochester Nursing Home
04.2021 - 06.2022

Wait Aid

Carlos O Kelly's
11.2019 - 02.2021

Sales Associate

The Soccer Advantage
11.2015 - 11.2018

Associate's Degree - Nursing

Minneapolis Community And Technical College

University of Wisconsin- Eau Claire

High School Diploma -

John Marshall High School

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