Abigail Alvarez
Ashland,AL
Summary
Known for strong time management, organization and communication skills. Knowledgeable and dedicated customer service and healthcare professional with extensive experience in healthcare and retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer ns patient satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Rehab Services
Clay County Healthcare Authority
09.2023 - Current
- Reported on patient progress to other disciplines and medical personnel.
- Developed discharge plans with nursing staff and patient's caregivers and family.
- Communicated and collaborated with other healthcare professionals involved in care of patients.
- Evaluated treatment progress and adjusted to achieve maximum benefit.
- Assisted patients with activities of daily living (ADL) and functional mobility to increase comfort and quality of life.
- Supported facility with administrative tasks such as scheduling appointments, mailing correspondence and answering telephone calls.
- Optimized budget management, reallocating funds to areas of greatest impact on patient care.
- Developed interdisciplinary collaboration for improved patient care and streamlined service delivery.
- Fostered a culture of collaboration, respect, and open communication within the department, resulting in improved staff satisfaction and performance.
- Maintained OT treatment caseload and COTA supervision.
Occupational Therapist
Clay County Healthcare Authority
01.2018 - Current
- Enhanced patient functionality through evidence-based therapeutic interventions and exercises.
- Provided education to patients and families on coping strategies, adaptive equipment, and safety modifications.
- Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
- Conducted thorough evaluations to assess patient needs, functional limitations, and potential for improvement.
- Coordinated interventions with multidisciplinary treatment team.
- Worked across multiple settings: Inpatient, Outpatient, School System, and Hospice.
Education
Master of Science - Occupational Therapy
Alabama State University
Montgomery, Al12.2018
Bachelor of Science - Human Development And Family Studies
Auburn University
Auburn, AL05.2013
Associate of Science -
Central Alabama Community College
Alexander City, AL05.2010
Skills
- EMR / EHR
- Patient Management
- Intervention Planning
- Documentation skills
- Medical Records Management
- Staff education and training
- Patient Assessments
- Customer service
- Microsoft Office
- Complaint resolution
- Recordkeeping strengths
- Technical Support
- Medical terminology knowledge
- Administrative support
Certification
CPR Certification
Timeline
Director of Rehab Services
Clay County Healthcare Authority
09.2023 - Current
Occupational Therapist
Clay County Healthcare Authority
01.2018 - Current
Master of Science - Occupational Therapy
Alabama State University
Bachelor of Science - Human Development And Family Studies
Auburn University
Associate of Science -
Central Alabama Community College
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