Abigail Amani
PISCATAWAY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Motivated professional with extensive experience in customer service, sales and administrative tasks. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Their Place
East Brunswick, NJ
04.2025 - 03.2026
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Developed and maintained filing systems for confidential documents and records.
- Managed database systems containing customer contact information.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Compiled data from various sources into organized reports for review by management team.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Facilitated communication between different departments within the organization.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Greeted visitors and provided general information about the company.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Performed research to collect and record industry data.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Direct Support Professional/Home Health Aide
Private Care
NEW YORK CITY, NY
06.2010 - 02.2020
- Transported clients for medical and personal outings.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Medication Aide
Bronxwood Assisted Living
NEW YORK CITY, NY
07.2007 - 10.2008
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Education
BBA -
University of Ghana
GhanaSkills
- Self-starter
- Team leadership and employee training
- Safety compliance and risk management
- Time management and task delegation
- Supply ordering and inventory management
- Customer service and support
- Customer relations
- Vendor management
- Customer and client relations
- Sensitive material handling
- Filing and data archiving
- Critical thinking
- Data analysis and research
- Customer service
- Deadline oriented
- Professional and polished presentation
- Multi-line phone proficiency
- Timeline planning and management
- Professional communication
- Medical billing
- Team bonding
- Patient care advocacy
- Verbal communication
- Document management
- Records administration
- Prioritization
- Task prioritization
- Technical support
- Appointment scheduling
- Project planning
- Time management
- Filing
- Letter preparation
Certification
- SCRUM MASTER CERTIFICATION.
- PRODUCT OWNER CERTIFICATION.
- SaFE CERTIFICATION.
- CHHA
- BBA
Timeline
Administrative Assistant
Their Place
04.2025 - 03.2026
Direct Support Professional/Home Health Aide
Private Care
06.2010 - 02.2020
Medication Aide
Bronxwood Assisted Living
07.2007 - 10.2008
BBA -
University of Ghana