Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigail Apodaca

Los Lunas

Summary

Dynamic and detail-oriented professional with experience at TriCore Reference Laboratory, skilled in blood sample processing and patient relations. Proven ability to enhance patient satisfaction through effective appointment scheduling and teamwork. Committed to maintaining patient confidentiality while delivering exceptional customer service in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Clinical Laboratory Assistant Trainee

TriCore Reference Laboratory
Albuquerque
03.2025 - Current
  • Conducted blood tests for transfusions.
  • Collected blood or tissue samples from patients for lab work.
  • Assisted laboratory personnel with specimen collection and processing.

Server

IHOP
Albuquerque
07.2024 - Current
  • Stayed informed about daily specials, new menu items, promotions.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted customers, answered questions and recommended specials to increase profits.

Medical Receptionist

Southwest Medical Clinic
Bosque Farms
01.2024 - 04.2024
  • Assisted physicians with finalizing reports, speeches or presentations.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Processed referrals for specialist care when requested by physicians or patients.

Server

IHOP
Los Lunas
07.2022 - 01.2024

Courtesy Clerk

Smiths Food And Drug
Los Lunas
07.2020 - 07.2022
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
  • Stocked shelves with merchandise according to company guidelines.

Education

Dental Assistant Certification -

Pima Medical Institute
Albuquerque, NM
04-2023

Diploma

Los Lunas High School
Los Lunas, New Mexico
05-2022

Skills

  • Laboratory equipment operation
  • Blood sample processing
  • Customer service
  • Appointment scheduling
  • Team collaboration
  • Patient confidentiality
  • Patient relations

Certification

  • Phlebotomy trainee program at tricore

Timeline

Clinical Laboratory Assistant Trainee

TriCore Reference Laboratory
03.2025 - Current

Server

IHOP
07.2024 - Current

Medical Receptionist

Southwest Medical Clinic
01.2024 - 04.2024

Server

IHOP
07.2022 - 01.2024

Courtesy Clerk

Smiths Food And Drug
07.2020 - 07.2022

Dental Assistant Certification -

Pima Medical Institute

Diploma

Los Lunas High School
Abigail Apodaca