Summary
Overview
Work History
Skills
LANGUAGES
Timeline
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Abigail Arreola

Bakersfield

Summary

Highly motivated management professional with experience leading administrative operations and providing excellent customer service. Proven track record of managing high-performing teams while ensuring adherence to internal controls and audit standards. Skilled in building strong team culture that balances operational excellence with exceptional customer service and consistent sales growth. Experienced in project management, budgeting, and staff management.

Overview

15
15
years of professional experience

Work History

Branch Manager

Golden1 Credit Union
11.2024 - Current
  • Rebuilt a healthy and engaged workplace culture by setting clear expectations, improving morale, and holding team members accountable to performance standards.
  • Focused on learning and aligning with company culture to drive strategic goals and to meet sales goals.
  • Recruited and onboarded new employees while continuously coaching and developing existing team members through regular feedback, performance check-ins, and goal-setting.
  • Strengthened operational efficiency while ensuring compliance with all internal policies and bank regulations.

Construction Office Manager

D. Magana Construction, LLC
09.2023 - Current
  • Supervise and manage all office functions, including administrative support, and vendor coordination. Lead a team of 6 administrative staff.
  • Process payroll for construction personnel, including verifying timesheets and resolving discrepancies. Maintain compliance with labor laws and regulations.
  • Contributed to the company’s expansion, by delivering compelling sales presentations and successfully closing deals with new clients and expanding the company’s reach.

Branch Manager

JP Morgan Chase Bank NA
06.2017 - 01.2022
  • Oversee all aspects of branch management, including staffing, budgeting, and customer service. Lead a team of 10 employees to ensure efficient daily operations and adherence to company policies.
  • Achieve branch sales goals by developing and implementing targeted strategies for product sales, cross selling, and client acquisition.
  • Ensure branch compliance with regulatory requirements and internal policies. Led audits and risk assessments with zero major findings.
  • Trained and mentored staff, promoting a culture of excellence and high performance.

PERSONAL BANKER

JP Morgan Chase Bank NA
01.2011 - 06.2017
  • Built and maintained strong relationships with clients through personalized service and regular follow-ups.
  • Trained and mentored junior bank staff to maximize performance, efficiency, and compliance.
  • Efficiently handled daily banking transaction, including deposits, withdrawals, and transfers. Maintained high accuracy and attention to detail in processing financial transactions.

Skills

  • Branch Operations Management
  • Leadership and Team Management
  • Sales Leadership & Goal Setting
  • Community Engagement & Outreach
  • Operational Efficiency
  • Audit Readiness & Internal Controls
  • Transaction Oversight & Cash Controls

LANGUAGES

Spanish
Native

Timeline

Branch Manager

Golden1 Credit Union
11.2024 - Current

Construction Office Manager

D. Magana Construction, LLC
09.2023 - Current

Branch Manager

JP Morgan Chase Bank NA
06.2017 - 01.2022

PERSONAL BANKER

JP Morgan Chase Bank NA
01.2011 - 06.2017
Abigail Arreola