Abigail Arroyo
Rowlett
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inventory Data Analyst
Z5 Inventory
Austin, Tx
09.2023 - Current
- Review pre-recorded video footage of hospital inventory counts
- Accurately transcribe inventory data from video into the company’s internal system
- Ensure hospitals have up-to-date records of their inventory levels
- Support hospital staff in identifying items that need replenishment
- Maintain data accuracy and consistency to facilitate efficient inventory management
Member Services Representative
American Online Benefits Group
Addison, Tx
02.2021 - 01.2022
- Performed troubleshooting and maintenance tasks and resolved problems related to service charges or fees.
- Processed payment transactions and kept accurate records.
- Resolved member complaints professionally and efficiently.
- Operated computer to accurately post transactions and update member account information.
- Assisted members with account inquiries and transactions.
Group Sales Representative
Agility Insurance Services
Richardson, Tx
08.2019 - 09.2020
- Participated in weekly team meetings to discuss progress towards goals and share best practices among colleagues.
- Collaborated with internal teams to create customized packages for group sales.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks effectively.
- Utilized CRM software to document all client interactions, update contact information, and track sales activity.
- Provided exceptional customer service, addressing client concerns in timely manner.
Office Manager
H6 Restoration
Plano, Tx
09.2017 - 05.2019
- Collected and approved expense reports, timesheets and time-off requests to manage personnel records.
- Fielded questions from staff, customers and vendors using phone and email.
- Reconciled accounts and managed documents to facilitate office operations.
- Updated personnel records to document promotions, performance reviews and other employee transactions.
- Collaborated with administrative staff on billing, accounts payable and other financial tasks.
Education
High School Diploma -
Corsicana High School
Corsicana, TX05-2011
None - Business Administration
Navarro College
Corsicana, TX05.2013
Skills
- Quickbooks (3 years)
- Payroll (3 years)
- Billing (7 years)
- Data Entry (7 years)
- Microsoft Excel (7 years)
- Account Reconciliation (3 years)
- Personal Assistant Experience (3 years)
- Administrative Experience (3 years)
- Microsoft Word (10 years)
Certification
Driver's License
Language
English Native
Spanish Conversational
Timeline
Inventory Data Analyst
Z5 Inventory
09.2023 - Current
Member Services Representative
American Online Benefits Group
02.2021 - 01.2022
Group Sales Representative
Agility Insurance Services
08.2019 - 09.2020
Office Manager
H6 Restoration
09.2017 - 05.2019
High School Diploma -
Corsicana High School
None - Business Administration
Navarro College