Abigail Aurand

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• Responsible for conducting physical inspections of HUD-assisted housing properties using the National Standards for the Physical Inspection of Real Estate (NSPIRE).
• Evaluating the condition of inspectable areas, record deficiencies, and ensure properties meet health and safety standards.
• Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
• Conducted detailed building structure inspections to identify and resolve potential risks.
• Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
• Communicating effectively with property owners, residents, and other stakeholders during the inspection process

• Develop and implement supportive service programming in collaboration with residents, management, and local community service providers
• Provide ongoing outreach services to identify individuals who would benefit from services, recruit volunteers, and identify program service gaps.
• Coordinate the delivery of services with local human service providers.
• Maintain all necessary information regarding services of residents.
• Oversee and/or provide crisis intervention, case management, and follow-up services to referrals from management, residents, or other agencies.
• Support resident efforts in community building initiatives and assist in establishing and sustaining resident organizations.
• Identify funding for new and expanded programs in the developments.
• Assist other department staff in understanding and participating in the goals and programs initiated by resident services.
• Review and submit all billing and program reports required by funding sources and monitoring entities.
• Attend all required meetings and prepare and participate in additional and/or special projects as required from time to time.

• Assists in negotiating or executing housing assistance payment(HAP) contracts between the property owner and the housing authority.
• Counsels prospective residents and rental property owners with the requirements of the program.
• Interviews applicants for the program to determine eligibility and calculates rent; maintains waiting lists.
• Collects, analyzes, and evaluates statistical data for the use in planning and monitoring the Housing Choice Voucher Program in compliance with HUD Regulations.
• Completes annual and interim reexaminations of residents to determine income, family composition, and recalculation/reverification of rent in compliance with the Housing Opportunity Through Moderation Act of 2016 (HOTMA)
• The inspection of rental units to determine their compliance to NSPIRE standards and other authority standards.
• Assists prospective residents in locating a qualified unit.
• Familiarizes families in their rights and obligations under the lease and appropriate landlord-resident laws.
• Composing and submitting periodic and special reports required by regulating agencies of government and the housing authority.
• Responds to inquiries regarding the Housing Choice Voucher Program.

Performs related work as required.