Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ABIGAIL AWUNI

Brockton,USA

Summary

Mental Health Counselor with extensive experience at Bournewood Hospital, specializing in crisis intervention and therapeutic communication. Proven ability to build trust and provide compassionate care while maintaining accurate case documentation. Successfully supported patients through emotional challenges, prioritizing safety and well-being. Bilingual in English and Twi, enhancing communication with diverse populations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mental Health Counselor

Bournewood Hospital
01.2021 - Current
  • Deliver empathetic care and emotional support to patients in psychiatric distress which provides patients safety.
  • During crisis situations, de-escalation strategies are used to help reduce incident reports.
  • Client's progress is documented to enable timely interventions.

Rehabilitation

Care One at Concord
Concord, USA
01.2021 - 05.2021
  • Assisted with daily living activities like mobility, administering medications, observing for any complications and monitoring patient’s progress.

Pediatrics

Boston Children’s Hospital
Boston, USA
01.2021 - 05.2021
  • Assessed pediatric patients’ vitals and partnered with families to build understanding around treatment plans.

Maternity

Melrose Wakefield Hospital
Melrose, USA
01.2021 - 05.2021
  • Assisted mothers pre– and post-delivery, monitored NICU infants, breastfeeding education and emotional care.

Psychiatry

Emerson Hospital
Concord, USA
01.2021 - 05.2021
  • Joined therapy groups and art sessions with patients, encouraging emotional expression and trust.

Customer Service Associate

Shaws Supermarket
01.2017 - 01.2021
  • Interact with customers to manage complaints and solve problems, process orders with good communication, and provide information about the organization’s products and services.

Acute Care

Cambridge Health Alliance
Everett, USA
01.2020 - 05.2020
  • Communicated with clients in a professional and respectful manner, effectively building trusting relationships by using therapeutic communication skills.

Virtual Clinical, Med surge

Shadow Health
01.2020 - 05.2020
  • Discussed evolving case studies, and the ability to integrate and apply knowledge through critical thinking and reflect upon processes used to arrive at a diagnosis.

Virtual Clinical, Med surge

ATI Real Life 3.0
01.2020 - 05.2020
  • Discussed case studies, engaged in clinical modules and screen-based simulation, and reflected upon processes used to arrive at a diagnosis.

Licensed Day Care Worker

Great Comfort Care
01.2019 - 01.2020
  • Strong understanding of early childhood learning concepts, ability to communicate with parents and children, and ability to motivate, encourage, and engage children in a learning environment.

Home Health Aide

Great Comfort Care
01.2018 - 01.2020
  • Remaining alert to problems (health issues, mental and emotional) of clients and responding in time.
  • Monitoring progress and documenting patient’s health status changes and keeping healthcare team and family updated.

Education

BACHELOR OF SCIENCE - NURSING

MCPHS UNIVERSITY
BOSTON, MA
09.2021

DIPLOMA - SOFTWARE

WINTECH PROFESSIONAL INSTITUTE
ACCRA, GHANA
02.2016

Skills

  • Bilingual capabilities in English and Twi
  • Proficient in English communication (oral, reading, writing)
  • Proficient in Twi communication (oral, reading, writing)
  • Crisis intervention
  • Case documentation
  • Therapeutic communication

Certification

  • CPR AND AED, AMERICAN HEART ASSOCIATION, BLS PROVIDER LEVEL
  • NURSING LICENSE, CURRENTLY PURSUING IT

Timeline

Mental Health Counselor

Bournewood Hospital
01.2021 - Current

Rehabilitation

Care One at Concord
01.2021 - 05.2021

Pediatrics

Boston Children’s Hospital
01.2021 - 05.2021

Maternity

Melrose Wakefield Hospital
01.2021 - 05.2021

Psychiatry

Emerson Hospital
01.2021 - 05.2021

Acute Care

Cambridge Health Alliance
01.2020 - 05.2020

Virtual Clinical, Med surge

Shadow Health
01.2020 - 05.2020

Virtual Clinical, Med surge

ATI Real Life 3.0
01.2020 - 05.2020

Licensed Day Care Worker

Great Comfort Care
01.2019 - 01.2020

Home Health Aide

Great Comfort Care
01.2018 - 01.2020

Customer Service Associate

Shaws Supermarket
01.2017 - 01.2021

BACHELOR OF SCIENCE - NURSING

MCPHS UNIVERSITY

DIPLOMA - SOFTWARE

WINTECH PROFESSIONAL INSTITUTE

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ABIGAIL AWUNI