Abigail Barber
DeLand,FL
Summary
Hardworking and passionate student with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 5 years of experience working in busy environments.
Overview
5
5
years of professional experience
Work History
Sale/Logistics Associate
Harbor Freight Tools USA
01.2020 - 12.2023
- Worked as a team to accomplish goals and completing tasks in an efficient and timely manner, such as receiving and processing large shipments.
- Provided customer service and created a pleasant customer experience. addressing customers needs and assisting with identifying and locating items that fits their specific situation.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed store and warehouse inventory through visual inspection and recording data both manually and computerized.
- Maintained a clean and safe shopping/working environment while following
- Created a pleasant customer experience by providing friendly customer service, ensuring every customer has been helped, and addressing their needs by identifying and locating items that fits their specific situation using knowledge of products offered.
- Accurately handled cash and credit transactions using Point of Sale systems.
- Analyzed logistics data to identify areas for improvement, recommending data-driven solutions for increased efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, promote specific merchandise, and ensure correct pricing.
Associate
Lil Caesar's Pizza
02.2019 - 01.2020
- Handled high volumes of transactions with accuracy and maintained composure, contributing to overall store sales goals and customer satisfaction
- Greeted customers and offered assistance to ensure a positive customer experience.
- Operated Point of Sale system to accept cash, check, and credit card transactions with excellent accuracy levels.
- Became familiar with all products and was able to provide product information and price to customers.
- Maintained relationships with customers to maximize sales opportunities.
- Trained and mentored junior staff on procedures and customer service strategies.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Education
University High School
Orange City, FL05.2020
Associate of Science -
Daytona State
Daytona Beach, FL12.2020
Bachelor of Science - Mechanical Engineering
University of Central Florida
Orlando, FL06.2026
Skills
- Quick Learner
- Strong Work Ethic
- Reliability and punctuality
- Excellent Customer Service
- Problem-Solving
- Attention to Detail
- Stock replenishment
- POS Systems
Timeline
Sale/Logistics Associate
Harbor Freight Tools USA
01.2020 - 12.2023
Associate
Lil Caesar's Pizza
02.2019 - 01.2020
University High School
Associate of Science -
Daytona State
Bachelor of Science - Mechanical Engineering
University of Central Florida