Attentive customer service assistant who provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.
• Reviewed files to check for complete and accurate information.
• Scanned and filed forms, reports, correspondence and receipts.
• Retrieved requested files and delivered to appropriate personnel.
• Destroyed outdated and protected information in digital and physical formats.
• Transferred and requested records to and from other offices.
• Pulled files for staff, management and third-party requests.
• Contacted staff and customers to retrieve files.
• Organized and filed loose-leaf paperwork and documentation.
• Sorted incoming paperwork and filed in employee folders.
• Maintained inventory of file room supplies such as paper products, stamps, folders and labels.
• Collected, sorted and distributed incoming mail and packages.
• Managed high volume of letters, memoranda, invoices and documents.