Abigail Barker
Des Moines,IA
Summary
Dynamic and dedicated social worker, adept at relationship building and strategic planning. Leveraged analytical thinking to enhance admissions processes, resulting in improved client engagement. Passionate about empowering individuals through effective communication, advocacy, and collaboration with interdisciplinary teams, driving impactful outcomes in service delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Outreach & Admissions Coordinator
Mosaic in Central Iowa
Urbandale, IA
08.2021 - Current
- Managed incoming referrals and inquiries pertaining to diverse service types and waiver funding eligibility.
- Evaluate all referral information to confirm service qualifications
- Facilitate in-person and virtual screenings with clients, families, and care teams.
- Proficiency with state and local funding sources and program eligibility
- Cultivate strong connections with clients, families, and care teams.
- Conduct meetings with interpersonal teams to enhance relationship building and admissions coordination.
- Select and organize material for presentation and education at local and statewide events
- Facilitate collaboration among local agencies, case managers, and partnerships to drive growth across agencies
- Execute in-home evaluations and environmental assessments focused on quality and safety
- Present inquiry data via written and verbal methods to improve admissions process
- Organize and lead all weekly meetings with interdisciplinary teams for effective coordination of care and transitions.
- Nurture effective connections with state-funded care coordinators and external service providers
- Address incoming calls and email inquiries promptly and professionally.
- Maintain all documents and spreadsheets to guarantee alignment with current information
- Utilize trend analysis for strategic planning to drive department growth
- Lead administrative functions to optimize program operations effectively.
- Serve as primary contact for clients, families, and external organizations
- Digitize all documents for agency-wide accessibility
Director of Social Services
Harmony House Health Care Center
Waterloo, IA
07.2018 - 08.2021
- Directed management of care delivery for 75 inpatient beds
- Managed all incoming referrals and inquiries
- Executed comprehensive intake assessments involving residents and families
- Conducted BIM and MDS evaluations alongside residents
- Generated referrals to outside organizations for seamless care continuation
- Facilitated transitions from NF level of care to community-based level of care
- Managed undergraduate social work students throughout practicum completion process.
- Oversaw and streamlined resident council meetings
- Advocated for residents and families continuously
- Head of Employee Incentive Committee
- Collaborated with local, county, and state agencies to enhance coordination of care for all residents
- Supported resident trips and led engaging house activities
- Certified in Brain Injury Alliance qualification
- Assisted residents with financial assistance and waiver service applications
- Collaborated with nursing, direct care, and therapy staff
- Managed delivery of resident mail and personal items as needed
- Created and sustained comprehensive referral lists for community services, empowering clients to achieve independence and self-sufficiency
- Developed care plans and social histories addressing needs of individual residents.
- PASSAR compliant.
- Guided individuals in identifying resources and programs that support development and promote positive choices
- Evaluated patient psychosocial, mental, and emotional requirements to ascertain mental health condition
- Structured comprehensive records and generated prompt reports outlining organization activities.
- Assisted in addressing intricate cases or complaints demanding focused intervention
- Led care plan and IDT meetings quarterly and as needed
Housing Services Assistant
Salvation Army
Waterloo, IA
12.2017 - 06.2018
- Coordinated housing assistance programs targeting homeless and at-risk women and children
- Facilitated both standard and emergency intakes as well as discharges
- Assisted women in obtaining jobs, accessing community resources, and acquiring housing solutions.
- Ensured cleanliness of working environment and shelter for clients.
- Maintained continuous safety standards within and surrounding shelter
- Archived confidential material using established procedures.
- Entered data into databases accurately and efficiently.
Education
Bachelor of Arts - Social Work
University of Northern Iowa
Cedar Falls12.2017
Skills
- Analytical thinker
- Effective communication skills
- Independent and ambitious
- Team management
- Engaged listener
- Interpersonal skills
- Emotional intelligence
- Relationship building
Volunteer Experience
Mentor / Big Sister, Big Brother Big Sister of Central Iowa, 01/01/23, Present
Certification
- CPR & First Aid
- Mandatory reporter
- Dependent adult & child abuse
Timeline
Community Outreach & Admissions Coordinator
Mosaic in Central Iowa
08.2021 - Current
Director of Social Services
Harmony House Health Care Center
07.2018 - 08.2021
Housing Services Assistant
Salvation Army
12.2017 - 06.2018
Bachelor of Arts - Social Work
University of Northern Iowa
Similar Profiles
Ceela BlodgettCeela Blodgett
Mosaic at Home Coordinator at Mosaic of Western IowaMosaic at Home Coordinator at Mosaic of Western Iowa
Micayla AmickMicayla Amick
Registered Nurse, Medical-Surgical at Veterans Administration Central Iowa Health CareRegistered Nurse, Medical-Surgical at Veterans Administration Central Iowa Health Care
Mary HunterMary Hunter
President and CEO at Goodwill of Central IowaPresident and CEO at Goodwill of Central Iowa