Abigail Bergstrom
Portland,OR
Summary
I am a first-year college student with around two years of experience in the food industry. I am a quick learner and know how to multitask.
Overview
1
1
year of professional experience
Work History
Front of House Worker
Corner Bakery Cafe
Beaveron, Oregon
11.2023 - Current
- Greeted customers and provided excellent customer service.
- Processed customer payments accurately and efficiently.
- Maintained a clean, safe, and organized work area at all times.
- Communicated effectively with kitchen staff regarding orders and special requests.
- Resolved customer complaints in a professional manner.
- Prepared beverages such as coffee, and tea., according to recipes or customers' requests.
- Took accurate food orders using appropriate terminology and up-sold additional menu items when possible.
- Cleaned tables after each guest's departure from the restaurant.
- Stocked service areas with supplies such as napkins, straws, condiments.
- Provided menu recommendations and answered questions about menu items.
- Took to-go phone orders from guests following outlined procedures.
Crew Member
Firehouse Subs
Tualatin, OR
06.2023 - 04.2024
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces, and restocking supplies.
- Checked expiration dates on all products before serving them to customers.
- Served food quickly for positive guest experiences.
Education
High School Diploma -
Arts And Communication Academy
Beaverton, OR06-2024
Skills
- Reservation Management
- Cross-Functional Teamwork
- Phone Etiquette
- Professional Appearance
- Food safety understanding
- Guest Relations
- Money Handling
- Order Taking
- Menu knowledge
- communication
References
References available upon request.
Timeline
Front of House Worker
Corner Bakery Cafe
11.2023 - Current
Crew Member
Firehouse Subs
06.2023 - 04.2024
High School Diploma -
Arts And Communication Academy