Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Abigail Berling

Summary

Dynamic and safety-focused professional with experience at YMCA Camp Ernst, excelling in group management and equipment inspection. Proven ability to foster positive relationships and enhance visitor experiences while ensuring compliance with safety protocols. Strong communicator with a commitment to environmental awareness and team building, dedicated to delivering exceptional service.

Customer-savvy Food Runner accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

1
1
year of professional experience

Work History

Ropes Course Facilitator

Ymca Camp Ernst
10.2024 - Current
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Operated corse according to written guidelines to reduce injuries.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Trained new recreation attendants on safety procedures and customer service tactics.

Food Runner

The Post Taphouse - Pours and Rations
09.2024 - Current
  • Greeted customers and provided outstanding customer service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Answered customer questions about food items and assisted with menu selections.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and provided menus upon arrival to dining room.
  • Assisted customers with carry-out service.
  • Arranged tables and chairs for special occasions and events.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Established rapport with customers by providing friendly and attentive service.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Assisted wait staff with timely food delivery and guest requests.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Monitored dining room and bar areas for signs of overcrowding.

Education

Autobody Collision Repair Certification - Vocational-Technical Education

Highlands Highschool
Fort Thomas, KY
05-2027

Skills

  • Environmental awareness
  • Physical strength
  • Group management
  • Team building expertise
  • Safety management
  • Equipment inspection
  • Instructional skills
  • Excellent communication
  • Time management abilities
  • Stress management
  • Physical stamina
  • Issue resolution

Languages

German
Limited Working

Interests

  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Team Sports
  • Committed to improving personal fitness through regular participation in Rugby

Timeline

Ropes Course Facilitator

Ymca Camp Ernst
10.2024 - Current

Food Runner

The Post Taphouse - Pours and Rations
09.2024 - Current

Autobody Collision Repair Certification - Vocational-Technical Education

Highlands Highschool

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