Abigail Blumer
High Springs,FL
Summary
Dedicated and motivated high school graduate with over 300 hours of volunteer experience and a proven track record of leadership in various clubs. Possesses over two years of valuable customer service experience. Eager to leverage strong interpersonal skills, organizational abilities, and a passion for community service to excel in future endeavors. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
American Eagle Outfitters
Gainesville, USA
07.2024 - 08.2024
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Receptionist
Superior Plaster and Stucco
High Springs, USA
04.2022 - 06.2024
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
Education
College - Biology
University of Central Florida
Orlando, FL01.2025
High school diploma -
Santa Fe High School
Alachua, FL06.2024
Skills
- Fundraising
- Cash handling
- Public speaking
- Presentation skills
- Outgoing personality
- Phone etiquette
- Customer service
- Organizational skills
- Time management
- Sales
- Cash register
- Communication skills
- Conflict management
- Experience with children
Certification
- Driver's License, Valid
- CPR Certification, 01/01/24 to 01/31/26, Certified in both adult and children CPR
Languages
American Sign Language, Intermediate
Affiliations
- Varsity Lacrosse 2 years
- Competitive gymnastics 5 years
- Varsity Golf 2 years
- Varsity Debate Team 4 years (President 2 years)
- Health Club 4 years (President 3 years)
Timeline
Sales Associate
American Eagle Outfitters
07.2024 - 08.2024
Receptionist
Superior Plaster and Stucco
04.2022 - 06.2024
College - Biology
University of Central Florida
High school diploma -
Santa Fe High School