Abigail Bollinger
Charleston,SC
Summary
Strategic communicator in public relations field known for high productivity and efficient task completion. Skilled in crisis management, media relations, and brand strategy development. Excels at interpersonal communication, leadership, and adaptability to drive successful campaigns and build strong relationships with stakeholders. Exceptional writing, editing and interpersonal skills with internal and external audiences.
Overview
4
4
years of professional experience
Work History
Waitress
Bay Street Biergarten
Charleston , SC
06.2023 - Current
- Manage large catered events as the lead server, while coordinating team efforts for seamless execution.
- Ensure a thorough understanding of menu items, and proficiently advise customers on beer selections, food specials, and preparation methods.
- Address customer complaints in an efficient and courteous manner, while adhering to restaurant standards.
Lead Planner Assistant
Goldbug Events
Charleston, SC
03.2023 - Current
- Ensure seamless event logistics, oversee setup, teardown, and address any on-site issues.
- Manage communication between clients, vendors, and venues, ensuring all parties are aligned on schedules, expectations, and deliverables.
- Serve as the primary point of contact for the bridal party on the wedding day, providing seamless communication and support.
- Act as a calming presence to minimize stress and maintain a positive, organized atmosphere throughout the day, ensuring a seamless experience for everyone involved.
Social Media Manager
Goldbug Events
Charleston , SC
03.2023 - Current
- Manage client outreach with vendors and clients, ensuring clear and timely communication regarding social media collaborations, promotions, and content features.
- Manage all content media for the company’s social media platforms, including curating, editing, and scheduling high-quality photos, videos, and graphics to create cohesive, aesthetically pleasing posts, in an effort to increase audience engagement.
- Write compelling blog posts and newsletters on topics such as wedding planning tips, vendor recommendations, wedding trends, and real wedding stories to engage clients and enhance SEO rankings.
- Maintain the company website, ensuring that all content is up-to-date and aligned with the company's message. Respond to online inquiries promptly and follow up with potential clients to provide exceptional service.
- Develop and implement social media strategies that increase audience reach, drive traffic to the website, and generate leads for wedding planning services.
Communications Specialist
Woodfin Family of Companies
Charlotte , NC
12.2021 - 03.2023
- Produced engaging content for a variety of internal and external publications including newsletters, infographics, surveys, talking points, key messages, and Q&A’s while ensuring the company brand and message are maintained.
- Implemented and promoted a new employee recognition platform to promote employee engagement and recognition and gain insight on performance management and retention.
- Diligently collaborated with various departments and lead managers to promote employee engagement through informational content, social events, and interactive media.
Waitress
Heist Brewery
Charlotte, NC
08.2021 - 08.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted to private events server/bartender, where I supervised and served various types of events (corporate happy hours, wedding rehearsal dinners, baby showers, etc.). with upwards of 100 guests.
- Assisted senior staff in the planning and orchestrating of events to ensure the customers' needs are met, and every event operates smoothly.
Education
Bachelor of Arts - Communications in Advertisement
Appalachian State University
Boone, NC05-2021
Skills
- Media outreach through digital marketing and content creation
- Writing, editing, and proofreading
- Strong communication and customer service skills
- Client relationship development
- Adobe and Microsoft suite proficiency
- Community outreach and engagement
Timeline
Waitress
Bay Street Biergarten
06.2023 - Current
Lead Planner Assistant
Goldbug Events
03.2023 - Current
Social Media Manager
Goldbug Events
03.2023 - Current
Communications Specialist
Woodfin Family of Companies
12.2021 - 03.2023
Waitress
Heist Brewery
08.2021 - 08.2022
Bachelor of Arts - Communications in Advertisement
Appalachian State University
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