Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abigail Bowles

Downs

Summary

Dynamic professional with extensive experience in office administration and customer service, notably at Culligan Water Conditioning. Proven ability to streamline processes and enhance operational efficiency. Skilled in Quickbooks and adept at fostering positive client relationships, ensuring satisfaction and loyalty. Committed to maintaining high standards of communication and organization.

Overview

7
7
years of professional experience

Work History

Secretary

S&K Fuels LLC
05.2018 - Current
  • Maintained electronic filing systems and categorized documents.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.

Sales Associate

Taylor Park Marina
05.2024 - 08.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Secretary

Culligan Water Conditioning Service
05.2021 - 05.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Lifeguard Manager

Downs City Pool
05.2023 - 08.2023
  • Streamlined facility operations by establishing clear communication channels between staff members.
  • Monitored pool area for violations and potential hazardous situations.
  • Boosted customer satisfaction through timely resolution of complaints and proactive improvements to facility conditions.
  • Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
  • Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.

Education

Bachelor of Science - Anthropology

Wichita State University
Wichita
05-2025

Skills

  • Office administration
  • Customer service
  • Keyboarding skills
  • Quickbooks
  • Spreadsheet management
  • Accounts receivable and payable
  • Database maintenance
  • Phone etiquette
  • Verbal and written communication
  • Organization

Languages

American Sign Language
Limited Working

Timeline

Sales Associate

Taylor Park Marina
05.2024 - 08.2025

Lifeguard Manager

Downs City Pool
05.2023 - 08.2023

Secretary

Culligan Water Conditioning Service
05.2021 - 05.2024

Secretary

S&K Fuels LLC
05.2018 - Current

Bachelor of Science - Anthropology

Wichita State University

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