Abigail Bowser
Columbus,OH
Summary
Dynamic and adaptable professional with a proven track record at Heritage Golf Course, excelling in customer service and event setup. Demonstrated ability to maintain high cleanliness standards and manage tasks efficiently, ensuring positive guest experiences. Skilled in point-of-sale operations and renowned for exceptional communication skills, contributing significantly to team success and customer satisfaction.
Highly organized individual, skilled at supporting efficient restaurant operations through timely and accurate assistance. Methodical in approach, ensuring quick completion of tasks with minimal errors, demonstrating a strong work ethic, and attention to detail.
Reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.
Overview
4
4
years of professional experience
Work History
Server/Assistant of Private Events
Heritage Golf Course
Hilliard, Ohio
04.2022 - Current
- Maintained a clean and organized work environment throughout the shift by wiping down tables, sweeping floors, and restocking supplies.
- Ran food and beverages to tables, interacting to make guests feel welcome.
- Provided friendly and attentive customer service to ensure a pleasant dining experience.
- Remained professional under pressure during peak business hours.
- Bussed used and unneeded dishes and glassware from guests' tables.
- Assisted with setting up special events within the restaurant when needed.
- Demonstrated excellent communication skills while taking orders, delivering food, and addressing customer complaints.
- Performed cashiering duties proficiently by accurately ringing up orders with point-of-sale systems.
- Served food to customers when waiters and waitresses needed assistance.
- Filled beverage and ice dispensers.
- Washed glasses or other serving equipment at bars.
Associate
Donatos
Galloway, Ohio
04.2021 - 04.2022
- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Operated cash register to process cash, check and credit transactions.
- Approached customers and initiated conversations to determine needs and preferences.
- Maintained professional, positive attitude, contributing to productive work environment.
- Prioritized and managed multiple tasks efficiently, meeting deadlines and exceeding expectations.
- Contributed to positive brand image by upholding company policies and procedures.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Greeted customers and ascertained what each customer wanted and needed.
- Cleaned shelves, counters, and tables.
Education
High School Diploma -
Westland High School
Galloway, OH06-2023
Some College (No Degree) - Primary Education
Miami University
Oxford, OHSkills
- Food service
- Customer service
- Point-of-sale operations
- Event setup
- Beverage service
- Cleaning procedures
- Team collaboration
- Time management
- Communication skills
- Attention to detail
- Task prioritization
- Positive work environment
- Performance improvement
- Service prioritization
- Supply restocking
- Order taking
- Teamwork and collaboration
- Adaptability and flexibility
- Cleanliness standards
- Positive and friendly attitude
- Willing to learn
- Verbal and written communication
- Flexible schedule
Timeline
Server/Assistant of Private Events
Heritage Golf Course
04.2022 - Current
Associate
Donatos
04.2021 - 04.2022
High School Diploma -
Westland High School
Some College (No Degree) - Primary Education
Miami University
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