Abigail Bradford
Shreveport,LA
Summary
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
- Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
- Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
- Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.
Overview
5
5
years of professional experience
Work History
Assistant Manager
A1 Appliance Service LLC
01.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- schedule jobs
- Invoice all jobs and parts
- Schedule appointments
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
High School Diploma -
Woodlawn High School
Shreveport, LA05.1996
Skills
- Call Forwarding
- Rewards Program Oversight
- Executive Calendars
- Staff Training
- Directing Team Members
- Business Development Understanding
- Team Motivation
- Time Management
- Sales and Marketing
- Negotiation and Conflict Resolution
- Business Analysis
- Sales Reporting
- Administration and Reporting
- Customer Service and Satisfaction
- Staff Management
- Employee Coaching and Mentoring
- Transaction Monitoring
- Managing Multiple Priorities
- Product and Service Knowledge
- Staff Supervision
- Retail Operations Management
- Microsoft Office Expertise
- Cost Control
- Operational Efficiency and Safety
- Customer Relations
- Reviewing Performance
- Money Handling
- Operational Excellence
- Financial Management
- Reporting
- Accounts Payable and Accounts Receivable
- Customer Relationship Management
- Performance Tracking and Evaluations
Timeline
Assistant Manager
A1 Appliance Service LLC
01.2019 - Current
High School Diploma -
Woodlawn High School
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