Abigail Bradford

A1 Appliance Service LLC

Shreveport, LA

01.2017 - Current

Processed shipments received from vendors according to established protocols.
Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
Assisted customers with selecting items and answering questions about products.
Conducted inventory checks to ensure accuracy of shelf stock.
Provided customer service support for inquiries, complaints, and returns.
Handled incoming calls from customers regarding orders or other inquiries.
Built relationships with customers by providing friendly customer service.
Answered customer questions and provided store information.
Built and maintained relationships with peers and upper management to drive team success.
Supported management team to facilitate task completion and meet performance goals.
Arranged and stocked new merchandise following placement directions.
Communicated clearly with customers via telephone, driving positive experiences.
Investigated and resolved issues to drive better service for customers and employees.
Answered store and merchandise questions.
Recommended merchandise to customers based on needs and preferences.
Recommended, selected and located merchandise based on customer desires.
Computed purchases and received and processed cash or credit payment.
Placed special orders or called other stores to find desired items.
Maintained records related to sales for store management.

Summary