Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Buckelew

Abigail Buckelew

Poplar Bluff

Summary

Dynamic Bindery Technician with a proven track record at Insta Print, excelling in quality control and time management. Recognized for reducing material costs and enhancing production efficiency. Strong attention to detail and problem-solving abilities fostered innovative solutions, ensuring high-quality outputs and a positive team environment.

Overview

5
5
years of professional experience

Work History

Bindery Technician

Insta Print
03.2024 - Current
  • Demonstrated adaptability by mastering new techniques and technologies as they became available within the industry.
  • Reduced waste and material costs by optimizing usage of paper stock during the cutting phase.
  • Consistently met or exceeded production targets by efficiently managing time and resources during high-pressure deadlines.
  • Collaborated with team members to develop innovative solutions for complex binding challenges.
  • Examined bindery products for quality issues, such as imperfect bindings, loose pages or uncut threads and corrected problems prior to customer delivery.
  • Stitched and glued endpapers and bindings to secure final products.
  • Maintained continuous bindery machine functionality by adjusting rounding forms and creasing rams to meet job specifications.
  • Executed bindery tasks in accordance with company policies, safety protocols and job instructions to maintain consistent, high-quality standards and promote positive business reputation.
  • Trimmed book edges using cutting machines and hand cutters.
  • Checked final products for quality and durability, ensuring high-quality and long-lasting work.
  • Checked all finished products to detect and correct uneven paper edges and dimensional errors.
  • Used large-volume hand machine punch and staplers to punch holes into paper sheets.
  • Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
  • Performed routine quality checks on finished products to ensure adherence to customer specifications.
  • Supported a positive work environment through open communication and collaboration with colleagues across all departments.
  • Coordinated closely with graphic designers to problem-solve any layout or printing issues that could impact the final product quality.
  • Operated various binding machines, including saddle stitchers, perfect binders, and folding equipment, maintaining high production levels.
  • Maintained a safe working environment by adhering to OSHA regulations and company safety policies.
  • Maintained accurate records of job specifications, materials used, and machine settings for future reference or troubleshooting purposes.
  • Ensured consistent product quality with meticulous attention to detail in the binding process.
  • Achieved faster turnaround times on large projects through effective time management and prioritization of tasks.
  • Conducted regular inventory checks, ensuring adequate supplies were always on hand for timely project completion without delays due to shortages.

Stylist Sales Associate

Maurices
02.2023 - 03.2024
  • Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
  • Connected and engaged with customers to understand styling needs.
  • Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Built long-lasting customer relationships through attentive service and consistent followups.
  • Translated inspiration into action by solving customer styling needs.
  • Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
  • Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
  • Supported sales floor, cash wrap and back of house to catalyze daily operations.
  • Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
  • Processed transactions accurately at the point-of-sale system while maintaining professionalism with cash handling procedures.
  • Increased client satisfaction by providing personalized styling advice and product recommendations.
  • Assisted with visual merchandising efforts during seasonal changeovers, creating fresh new looks that attracted customers'' attention.
  • Fostered inclusive environment to make customers feel welcomed.
  • Resolved customer issues promptly, turning potential negative experiences into positive ones that fostered repeat business.
  • Collaborated with team members to create visually appealing merchandise displays, resulting in increased store traffic and sales.
  • Contributed to overall store success by participating in marketing initiatives, such as special sales events and promotions.
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
  • Organized and maintained visually appealing sales floor to uplift shopping experience.
  • Tailored outfit combinations for clients, leading to increased sales and customer loyalty.

Server/Hostess

Bushwoods Bar and Grill
05.2022 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Crew Member

Popeyes® Louisana Kitchen
04.2020 - 05.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Receptionist

Larry Hillis Chrysler Dodge
04.2021 - 09.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

High School Diploma -

Poplar Bluff High School
Poplar Bluff
05-2023

Skills

  • Strong attention to detail

  • Color matching expertise

  • Quality control inspection

  • Safety protocols adherence

  • Teamwork

  • Teamwork and collaboration

  • Problem-solving

  • Time management

  • Problem-solving abilities

  • Multitasking Abilities

  • Reliability

  • Organizational skills

Timeline

Bindery Technician

Insta Print
03.2024 - Current

Stylist Sales Associate

Maurices
02.2023 - 03.2024

Server/Hostess

Bushwoods Bar and Grill
05.2022 - 01.2023

Receptionist

Larry Hillis Chrysler Dodge
04.2021 - 09.2021

Crew Member

Popeyes® Louisana Kitchen
04.2020 - 05.2022

High School Diploma -

Poplar Bluff High School

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Abigail Buckelew