Organized and dedicated administrative assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant to Humanities Department
College Of The Ozarks, Faculty Services
01.2022 - 12.2024
Managed filing system, entered grades, and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail.
Answered multi-line phone system, routing calls, delivering messages to faculty and staff and greeting visitors.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Liaised between students and professors and maintained effective lines of communication.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Exercised leadership capabilities by successfully motivating and inspiring others.
Learned and adapted quickly to new technology and software applications.
Worked flexible hours across night, weekend, and holiday shifts.
Resident Assistant
LCC International University
07.2024 - 07.2024
Developed relationships with residents through regular check-ins and open communication.
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Responded to room transfers, incident reports, and maintenance requests.
Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
Student Custodian
College Of The Ozarks Custodial Department
01.2021 - 01.2022
Improved efficiency of custodial team by collaborating effectively with colleagues and supervisors.
Ensured positive first impressions for guests at the school by consistently maintaining clean entryways and reception areas.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Maintained optimal supply levels to meet daily and special cleaning needs.
Responded immediately to calls from personnel to clean up spills and wet floors.
Assisted with event setup and teardown, ensuring smooth transitions for school functions.
Enhanced cleanliness of school facilities by performing daily custodial tasks such as sanitizing, dusting, sweeping, mopping, and vacuuming.